Incident Supervisor at Merakey Education Autism Services

Whitemarsh Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

33.33

Posted On

07 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Incident Management, Critical Event Reporting, Training Development, Data Interpretation, Supervisory Skills, Regulatory Compliance, Research and Development, Account Management, Interactive Training, User Account Management

Industry

Non-profit Organizations

Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking an Incident Supervisor to join our team. Earn $30.77 – $33.33/hour depending on experience. This opportunity is available for candidates residing in Pennsylvania, New Jersey, or Delaware. Remote Position with some local travel required. Position details: The Incident Supervisor will provide enterprise oversight and support for all internal and external forms of incident management and critical event reporting. The Incident Specialist reports directly to the QCO Director of Incident Management and works regularly with Investigation Supervisors to ensure timely completion and compliance with all incident management regulatory guidelines. Responsibilities include: * Create and reactivate EIM accounts for all of IDD and ABH as per new user requests and administrative trouble shooting. * Serve as Merakey liaison with governing bodies such as OCYF, ODP, OHMSAS with external report process, completion, and account management. * Oversee enterprise training needs including updating content and tracking for internal, external and mandated reporting and critical notification for all divisions including conducting interactive trainings. * Responsible for research and development of reporting criteria for new operations and updated or modified regulations. * Assign QCO investigators to EIM entries upon case assignment to create access to the EIM record and allow for timely and consistent record management. * Supervise the Incident Specialist role, provide supports and guidance to ensure completion of tasks and prioritization of reporting and data management for the enterprise. * Assist with PQI data interpretation and presentation for the quarterly reviews. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: * Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. * Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. * DailyPay -- access your pay when you need it! * On the Goga well-being platform, featuring self-care tools and resources. * Access Care.com for backup childcare, elder care, and household services. * Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). * Tuition reimbursement and educational partnerships. * Employee discounts and savings programs on entertainment, travel, and lifestyle. * Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits [https://www.merakey.org/careers/benefits] About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. [https://youtu.be/MD3KtxmS7qo] Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! Qualifications * Bachelor’s Degree in Human Services Field or equivalent experience. Masters Degree preferred * 3-5 years of investigation experience is preferred * 3 or more years experience working in human services is required * 2 years of supervisory experience is preferred * Certified Investigator Certification is preferred

Responsibilities

The Incident Supervisor will oversee incident management and critical event reporting, ensuring compliance with regulatory guidelines. They will also supervise the Incident Specialist and manage training needs across the enterprise.