INCLUSION SUPPORT WORKER

Job Status:
Continuous Part-Time
Pay & Grade:
$22.501 to $27.87 Hourly Grade/Band: 1
Hours of Work:
Up to 24 Hours per week
Initial location:
Kitchener City Hall
Posting period:
July 31, 2025 to August 14, 2025 (at 6:00pm)

REQUIREMENTS

• Minimum Grade 12 diploma plus up to 1 year of additional job related post-secondary education.
• 1-6 months of related and relevant experience including on-the-job period of adjustment
• Valid CPR Level “C” and Standard First Aid Certificate
• Ability to provide a satisfactory Police Reference Check (Vulnerable Sector) issued after August 1, 2025, upon conditional offer
• City of Kitchener approved behaviour management certification (e.g. PMAB, BMS, NVCI) post-hire.
• Preference will be given to applicants with a Class G driver’s license and who have access to a vehicle for the full duration of employment
• Reliable with a good attitude and employment record.
  Department/Division:
  Community Services, Neighbourhood Programs and Services
  Group:
  Non-Union/Management
  Competition Number:
  2025-255
  Job Code:
  0882
  Number of positions:
  8

• Reviews participant’s accommodation plan to familiarize self with participant’s social history, interests, abilities, needs, etc.
• Assist participants with program activities as outlined in their accommodation plans.
• Provides suggestions to program staff as it relates to program/equipment adaptations to allow for successful participation of participant.
• Ensures participants successful involvement in recreation programs, based on individual’s abilities.
• Monitors the safety and well-being of participants and reports or documents any challenges or concerns.
• Recognizes the participant’s strengths and limitations and provides program modifications based on their abilities while considering the need for safety.
• Assist participants with personal hygiene (e.g., toileting, changing, washing hands).
• Assist participants in and out of wheelchairs, on and off toilets, etc., using appropriate lifting techniques and procedures.
• Responds to behavioural issues and proactively plans to prevent issues from escalating.
• Responds to escalated issues ensuring safety of all (e.g., implementation of approved physical intervention techniques).
• Responds to basic participant and family inquiries when possible/applicable; refers advanced issues to coordinator, supervisor, or manager.
• Observes and immediately reports changes in participants’ physical and emotional conditions to coordinator, supervisor, or manager.
• Ensures medications are taken by participants and stored in a safe/secure space.
• Ensures areas are accessible and barrier free for participants.
• Completes incident reports as required.
• Provides first aid and CPR as required.
• Perform duties in accordance with corporate confidentiality standards.
• Performs other related duties as assigned.