Income Maintenance Caseworker I at County of Anson

Wadesboro, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

34856.0

Posted On

21 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Computer Skills, Interviewing, Data Gathering, Data Analysis, Documenting, Case Data Entry, Record Keeping, Confidentiality, NC FAST Software

Industry

Government Administration

Description

Description Income Maintenance Caseworker ISalary Grade 61 Hiring Range: $34,856 General Description of Duties Under general direction, this employee performs paraprofessional work involving gathering information for the determination or redetermination of the eligibility of applicants requesting financial, medical, or food assistance through the Department of Social Services. This worker is primarily responsible for greeting customers, answering the phone, processing mail, copying, faxing, directing incoming calls and providing assistance to customers and staff. Essential functions include interviewing, gathering information, taking and reviewing applications and re-certifications for Food and Nutrition, Medicaid, Work First Family Assistance, Childcare, Crisis and Energy programs; reporting and documenting as changes occur in the household or income; entering and maintaining case data in the NC FAST software system; processing incoming agency mail; and maintaining records, files and confidentiality. Employee must have good communication, interpersonal and computer skills. Work is evaluated through case review, observation, customer feedback and periodic conferences. Requirements Minimum Training and Experience Requires graduation from an accredited college with an associate’s degree in business administration, accounting, human services, social sciences, secretarial science or a related field; or graduation from high school and three years of paraprofessional, administrative support, or other public contact work that involves negotiating, interviewing, explaining information, gathering and compiling data, and/or analysis of data and/or the performance of mathematical or legal tasks; or graduation from high school and two years of paraprofessional, administrative support, or other public contact work that involves negotiating, interviewing, explaining information, gathering and compiling data, and/or analysis of data and/or the performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program (Work First Family Assistance, Food and Nutrition, or Medicaid). An equivalent combination of education and experience may be considered. Special Requirement Valid Driver's License, pre-employment drug screen and background check required. All employees are E-Verified. Application Process Submit an Anson County application to Roslynn K. Ingram, HR Manager at 101 South Greene St. Suite 240 Wadesboro, NC 28170 or email ringram@co.anson.nc.us. Applications may be obtained at www.co.anson.nc.us. Open Until Filled

Responsibilities

This paraprofessional role involves determining eligibility for financial, medical, or food assistance by interviewing applicants, gathering information, and processing applications for various social service programs. Key duties include customer interaction, mail processing, data entry into the NC FAST system, and maintaining accurate case records and confidentiality.