Full-time (37 hours per week) Income Recovery Officer contract to start on 25-11-19 until 31-05-20 with a possible extension.
Be committed to the Workplace’s Vision and carry out work within the spirit and intention of its core values. Make use of the technology available to improve communication within the Team and the workplace as a whole. Undertake personal development commensurate with the duties and responsibilities of the job. Process and monitor arrangements, attachments to benefits and attachments to earnings taking the appropriate action where necessary. Take the necessary action to trace debtors that have left with no forwarding address and update accounts as appropriate. Where necessary arrange for any write off action to be processed. Refer cases to enforcement agent/debt collection agent as required. Carry out the appropriate checks and make referrals as necessary with regard to cases that will be sent to enforcement or collection agents. Deal with enquiries at both the counter and on the telephone as required and undertake private interviews at the workplace offices as necessary. Take the necessary action to deal with complex enquiries and respond in writing, on the telephone or face to face as appropriate. Have a working knowledge of the computer system and be aware of the impact the inputting of information has on other systems.
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify Teqniq Limited of any hirer who I do not want my details to be passed onto

Please refer the Job description for details