TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face to face short-term counselling services to our clients.

• Managing online referrals promptly and accepting/declining cases within agreed timeframes
• Contacting clients to arrange the first appointment within agreed timeframes
• Offering short term counselling to clients from 3 to 8 sessions (differs on a case to case basis)
• Providing written/verbal feedback and case notes in a timely manner
• Reporting back to our Case Management Team in the event of risk