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India - Supervisor Receivables at ISS Group Holdings Limited
, Andhra Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Debt Collection, Dispute Resolution, Customer Relationship Building, Time Management, Process Oriented, Reporting, Transaction Posting, Teamwork, Financial Accountability, Planning and Delivery, Quality Focus, Organizational Commitment, Health & Safety Compliance, Ethics & Integrity, Initiative

Industry

Facilities Services

Description
Main Purpose of Job Accounts Receivable function within the Onecape HUB, to include debt collection, dispute resolution, reporting and SOA reconciliation from the customers that fall under the Onecape product. This will include ensuring SLA’s/KPI targets are adhered to in accordance with our operational/financial strategy. Key Accountabilities Collection of customer debits in line with credit terms, maintaining a low overdue ratio Create strong relationships with our customers, to help encourage quicker settlement turnaround Dispute resolution Customer refunds Adhere to global bank account verification policy (LOBD) Reporting i.e customer SOA’s Transaction posting within internal accounting system (Unit 4) Communication externally and internally Escalation on customer where recoverables are overdue Participate in regular catchup on your sole accounts with your line managers Regular catchups with your team members on their sole accounts Run weekly AR reports for team chasing Assist the Assistant Manager on Adoc tasks Key Deliverables Ensuring overdues are kept within target Clear communication with internal/external stakeholders Customer relationship building Direct Customer Focus Organizational Commitment Health & Safety Compliance Ethics & Integrity Key Planning and Delivery Initiative Financial Accountability Planning and Delivery Teamwork Managing Work Processes Quality Focus Management Establish Focus Essential Good communication skills to include prior experience dealing with collections internationally Ability to meet deadlines through good time management and allocation of priorities Experience of working in a target driven environment Process oriented. Desirable Shipping background Essential B.com / BBA Desirable Master's in financial background
Responsibilities
The role involves managing the Accounts Receivable function, including debt collection, dispute resolution, and reporting. The supervisor will ensure adherence to SLA/KPI targets and maintain strong relationships with customers for quicker settlements.