Indirect Lending Processor - Middletown, NY at Heritage Financial Credit Union

City of Middletown, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

24.43

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail-Oriented, Communication Skills, Loan Processing, Administrative Support, Relationship Building, Problem Solving, Compliance, Teamwork, Customer Service, Data Entry, Documentation, Training, Workflow Improvement, Cross-Selling, BSA Knowledge

Industry

Banking

Description

Description Come join Heritage Financial Credit Union's Indirect Lending team as Indirect Lending Processor! Are you a confident communicator who thrives on building strong relationships with dealerships and internal teams? Are you energized by a fast-paced lending environment where every detail matters? We’re seeking a detail-oriented, service-minded professional to join our Indirect Lending team. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams.Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. We offer a competitive salary, comprehensive benefits package, including a very generous PTO policy. We are always looking for talented and motivated individuals to join our team. POSITION PURPOSE Responsible for data processing into loan system and maintaining documentation for accuracy and compliance. Perform a variety of administrative support related to documentation, processing, closing on indirect loans and indirect leases, and the lending function. Perform all responsibilities in accordance with agreed service standards, federal/state regulations and credit union policies/procedures. Daily work will involve cultivating and maintaining positive relationships with employees, dealers, and members. What's in it for you? Salary: $19.54 - $24.43 per hour (depending on experience) Benefits: Incentives and Merit Increases Paid Time Off & Paid Federal Holidays Medical, Dental, Vision & Life Insurance Employee Assistance Program Flexible Spending Accounts/HSA 401(k) with Employer Match Educational Assistance Paid Time to Volunteer Requirements ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop and maintain positive relationships with both internal and external members, specifically dealers, members, and co-workers Provide timely and accurate administrative support, including updating loan data in the system, assembling documentation for member loans, reviewing applications, and verifying information for indirect loans and leases Timely contact and follow up with dealerships in regards to missing documentation required to disburse loans Book loans and leases to the core system Verify accuracy on indirect loan and lease packages received for funding in a timely manner and according to department “service standards,” assuring all stipulations of approval are met prior to disbursement. Communicate with management and lending team to ensure consistency and compliance in all areas of loan process, closing, funding and service standards. Provide excellent member and dealer service, solve issues as they arise, and escalate issues as necessary Consistently review and recommend changes to improve workflow, efficiency, and quality Scan and upload all finalized loan documentation to the appropriate system Assist in reviewing and updating lending policies and procedures Cross-sell credit union products and services, as appropriate Assist members with the setup of automatic, recurring electronic payments, as needed Assist in training new employees Performs additional duties as assigned EDUCATION/CERTIFICATION: 2 year college degree preferred plus 2 years of loan processing experience; or a comparable combination of education and experience REQUIRED KNOWLEDGE: Knowledge of accounting principles, lending industry guidelines and strong communication skills. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. EXPERIENCE REQUIRED Experience using P.C. based software including Microsoft Word and Excel Skills/Abilities: Ability to project a professional appearance and positive attitude at all times.

Responsibilities

The Indirect Lending Processor is responsible for data processing into the loan system and maintaining documentation for accuracy and compliance. This role involves providing administrative support related to documentation, processing, closing on indirect loans and leases, and cultivating positive relationships with employees, dealers, and members.