Title: Indirect Underwriter
Department: Loan Operations
Reports To: Underwriting Supervisor
Job Grade: 10
FLSA: Non-Exempt Last Modified: 7/23/2025

IT’S A JOB … ONLY BETTER!

At UKFCU, we’re more than a Credit Union – we’re a community, and we’ve been proudly serving our members since 1937! As a rapidly growing, not-for-profit organization, we’re dedicated to making a real difference in the lives of our members and employees alike. If you’re looking for a workplace where you can grow, make an impact, and have fun while helping others, UKFCU is the place for you!

EXPERIENCE & EDUCATION

• 2–5 years of similar or related experience preferred
• Associate’s degree or equivalent experience required in calculating ratios and evaluating credit risk.

SKILLS & STRENGTHS

• High attention to detail in underwriting analysis and documentation

• Strong interpersonal communication for working with staff, dealerships, and members
• Analytical mindset with the ability to interpret credit data and draw sound conclusions
• Self-motivated with the ability to manage workload independently and meet deadlines
• Effective in working collaboratively and resolving member and internal inquiries
• Proficient with standard office technology and systems (ten-key, PC, keyboarding)

WHY THIS ROLE MATTERS

As an Underwriter within Loan Operations, you play a critical role in supporting the lending process by reviewing and analyzing loan applications to ensure sound credit decisions. You will serve as a resource to frontline staff and indirect lending teams, ensuring loans are underwritten accurately and in accordance with UKFCU policies, while also maintaining exceptional member service and regulatory compliance.

CORE RESPONSIBILITIES

• Evaluate credit applications for creditworthiness and repayment ability by reviewing credit reports, verifying debts, analyzing income, and assessing collateral
• Make lending decisions by approving, denying, or countering loan applications in a timely and documented manner
• Support Retail Staff and Indirect Lending Processors by explaining loan decisions, reviewing credit files, and communicating updates and stipulations to dealerships
• Assist with cross-selling lending products by identifying optimal loan solutions for members based on their needs and financial profile
• Maintain and update member records to reflect current loan data and application status
• Promote UKFCU products and services by responding to inquiries and educating members about options
• Work to find ways to strategize and improve our Indirect Lending program based on application and credit insights to ensure we present the best options and stay competitive in our markets we serve.
• Protect member and organizational data by adhering to confidentiality standards and sharing information only on a business-need basis
• Resolve issues by identifying root causes, determining effective solutions, and communicating resolutions clearly to stakeholders
• Ensure compliance with internal policies and applicable federal, state, and local regulations
• Stay current with lending trends and credit union best practices by attending training, reviewing industry publications, and participating in professional networks
• Contribute to team success by supporting corporate goals and collaborating with colleagues on shared objectives

THIS JOB DESCRIPTION PROVIDES A GENERAL OVERVIEW OF THE RESPONSIBILITIES AND EXPECTATIONS FOR THIS ROLE. IT IS NOT A COMPREHENSIVE LIST OF TASKS, AND EMPLOYEES MAY BE ASKED TO TAKE ON ADDITIONAL DUTIES TO SUPPORT TEAM SUCCESS.

This position allows for an optional hybrid work arrangement which includes a combination of both in-office and remote work arrangements. (Maximum of two days remote, three days in-office). To be eligible for the program, employees must complete a minimum of 90 days of continuous, regular employment, be in good standing, and submit a formal hybrid work application prior to being eligible for hybrid work, pending supervisor approval. Work schedules will be established by the employee’s supervisor according to business needs. Working locations and schedules may be altered at management discretion