Industrial CDL Route Delivery Driver / Customer Service Representative at GLP Transit

Boise, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Delivery Driving, Product Knowledge, Sales, Order Processing, Cash Handling, Hazardous Material Knowledge, Communication Skills, Organizational Skills, Multi-tasking, Manual Dexterity, Safety Procedures, Computer Skills, Welding Knowledge, Physical Stamina, Flexibility

Industry

Description

Norco, Inc logo [https://c.smartrecruiters.com/sr-company-logo-prod-aws-dc5/5bd9b06ee8da3e7aa7e901c1/huge?r=s3-eu-central-1&_1543535626169] Industrial CDL Route Delivery Driver / Customer Service Representative 1121 W Amity Rd, Boise, ID Full-time Job Description The Industrial CDL Delivery Driver / Industrial Customer Service Representative are responsible for serving walk-in customers and phone-in customers. When needed, will cover CDL Industrial Route, delivering and exchanging full cylinders, liquid vessels for empty ones and delivering freight to customers. Other responsibilities include, but are not limited to: Duties & Responsibilities Essential * Greet customers in a professional and enthusiastic way * Answer telephone calls promptly * Demonstrate in-depth knowledge of products, placement, availability, price and use * Efficiently assess customer needs for product or services * Sell welding and safety products and services to customer * Process customer orders and accurately input customer order into the computer * Handle cash sales accuarately * Research products needed for customer special applications * Research and expedite customer back orders * Follow up on customer orders not processed correctly and remedy situation * Communicate with Purchasing Department regarding any special order needs * Issue product sales quotes to cutomers * Keep sales literature current and organized * Track order delivery process in the computer * Load products into customer vehicles * Adhere to all established procedures, policies and safety * Perform pre-trip inspection of truck * Loads freight and accurately fills out truck manifest * Accurately fills out gas invoices * Delivers freight and gas cylinders to customers * Load and unload freight cylinders on truck * Perform other tasks as assigned or needed Additional Duties * Fill liquid Carbon Dioxide tanks for customers * Assist outside sales people, as needed * Issue product credits as needed * Maintain clean showroom and work area * Answer billing questions or direct to proper billing personnel * Participate in both vendor and Norco in-services Knowledge, Skills & Abilities * Ability to drive and back tractor trailer combination * Ability to perform tasks requiring manual dexterity ( writing invoice, picking up small cylindetrs, rolling large cylinders, pushing cylinder cart, hand card, hand trucks, steering truck, etc.) * Ability to lift 50lbs on a regular basis and occasionally lift and/or carry objects weighing over 100lbs. * Knowledge of hauling hazardous material * Ability to accuaretly fill out truck manifest and gas ticket invoices * Load and secure freight and cylinders in trailer * Excellent customer service skills * Good organizational skills * Ability to work safely around special hazards (i.e. mechanical- operating lift gate, explosives - haul and work around flammable gas and non-flammable gas) * Ability to sit for extended periods of time * Ability to stand, walk lift, bend and twist (60 degrees) approximately 50% of the time * Basic understanding of which applications are used for different gases * Excellent verbal and written communication skills * Basic working knowledge of how welders, regulators and cutting equipment operate * Ability to multi-task * Working knowledge of computers * Be flexible to do other duties as assigned or needed Machines Operated * Two-axle tractor with 27 foot trailer * Box/stake-bed truck * Liquid Carbon Dioxide Tanker tractor * Forklift (occasionally used) * Pallet jack ( occasionally used) * Hand truck * Computer terminal * Multi-line phone system Education or Experience Required * Experience driveng two-axle tractore with 27 ft trailer preferred * High school graduate or equivalent * 1 ear verifiable city delivery experience preferred * No at fault accidents or DOT moving violations in the past 3 years License or Certificate Required * Class A or B CDL with Hazardous Material endorsement and excellent driving record * Tanker endorsement * Manual endorsement preferred (not required) Benefit Information Norco offers a competitive compensation/benefit package, including: * Employee Stock Ownership Plan (ESOP) * Health, Vision and Dental Insurance * Health Savings Account (HSA) * Medical and Dependent Care Flex Accounts (FSA) * Life Insurance provided at no cost to employee by Norco * Supplemental Accident, Disease, and Life Insurance options * Employee Tuition Reimbursement * 401(k) with Employer Matching * Employee Discount on products sold by Norco Company Information Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP). At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live. Norco, Inc is an Equal Opportunity/Affirmative Action Employer Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Norco, Inc is a Drug-Free workplace.

Responsibilities

The Industrial CDL Route Delivery Driver / Customer Service Representative is responsible for serving walk-in and phone-in customers, delivering and exchanging cylinders, and providing excellent customer service. Additional duties include processing orders, handling cash sales, and maintaining a clean work area.