Job Description: Industrial Division Manager
Position: Industrial Division Manager
Reports to: Managing Director
Direct Reports: Team Leaders (Supervisors), Shift Leads (as applicable)
Working Hours:
37.5 hours per week, distributed flexibly over 5 days. This role will require availability for site visits, travel, and participation in on-call support for urgent operational matters. Weekend and bank holiday availability may occasionally be required.
About Us
Our Purpose:
At FINECLEAN, we aim to “educate and empower our people and clients through our passion for being the best whilst making a difference in our sector.” We strive to provide best-in-class cleaning services for schools, offices, events, and industrial clients across the UK. We believe a clean and hygienic environment enhances our image and boosts safety, morale, and productivity. We aim to build lifelong partnerships with our clients through exceptional service and a broad range of offerings.
Our Vision:
Established in 2017, FINECLEAN’s vision is to be “a supportive and progressive community with a cultural difference.” With over 120 team members, we serve clients across the Midlands and are rapidly growing. Our reputation for reliability, quality, and professionalism comes from our people and our commitment to innovation and excellence.

Our Values:

• Empowerment – Uplifting and adding to everyone
• Quality – Best in class, in all aspects
• Respect – Valuing all in high regard
• Recognition – Celebrating efforts together
• Accountability – If we commit, we complete
• Innovation – Continuous pursuit of improvement

Role Overview:
The Industrial Division Manager is accountable for the performance, growth, and innovation of the Industrial Cleaning Division. This role ensures the successful delivery of all industrial cleaning projects while driving profitability, operational excellence, and client satisfaction. The postholder will balance leadership, client management, and business development responsibilities and manage a high-performing team of Team Leaders and Shift Leads across various industrial projects.
Key Responsibilities:

Operational Duties:

• Oversee end-to-end delivery of industrial cleaning projects and services.
• Ensure all work is delivered safely on time, and to the highest standard.
• Ensure all work complies with health and safety legislation and FINECLEAN standards.
• Manage resources effectively – including labour, equipment, and chemicals.
• Monitor performance and output against site plans, schedules, and SLAs.
• Conduct regular site audits, risk assessments, and quality inspections.
• Liaise with internal teams (HR, Sales, H&S, Operations) for workforce planning and job execution.

Financial & Strategic Duties:

• Drive division into profitability by achieving gross profit, productivity, and cost-efficiency targets.
• Manage and report on divisional budgets, site profitability, and forecasting.
• Assist with business planning and contribute to operational strategy.
• Identify opportunities for efficiency through innovation, technology, or process improvement.

Sales & Client Management:

• Act as primary contact for industrial clients – building trust and strong commercial relationships.
• Manage client expectations, attend service reviews, and resolve any escalations.
• Collaborate with the sales team to support quoting, scoping, and closing work.
• Identify and convert new opportunities within existing contracts.

People Management:

• Line manage a team of Team Leaders and Shift Leads across multiple contracts.
• Lead on recruitment, onboarding, training, and performance development.
• Conduct regular check-ins, reviews, and team engagement initiatives.
• Set clear KPIs and objectives for team members.
• Ensure all staff have correct PPE, equipment, and systems access.
• Ensure staff follow all operational policies and compliance frameworks.
• Foster a high-performing and supportive team culture that reflects company values.

Person Specification

Essential Skills and Attributes:

• Strong leadership and people management skills.
• Proven experience managing industrial cleaning, facilities, or project-based operations.
• Deep understanding of health & safety, risk assessment, and compliance.
• Strong commercial awareness and experience managing budgets or P&Ls.
• Excellent communication and stakeholder management skills.
• Self-motivated, hands-on, and adaptable to change.
• Full UK driving licence and willingness to travel.

Desirable:

• IOSH, NEBOSH, or equivalent H&S qualification.
• Experience quoting or bidding for industrial services.
• Familiarity with field service management, scheduling, or CRM software.

Key Competencies:

• Team Leadership & Engagement
• Operational & Commercial Awareness
• Project Management
• Problem Solving & Decision Making
• Financial & Analytical Thinking
• Client Focus & Relationship Building
• Systems & Process Orientation

We reserve the right to review and revise this job description at any time in accordance with the business’s needs.
Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company car
• Company pension
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Work Location: In person
Reference ID: FCVC116
Expected start date: 14/07/202

Operational Duties:

• Oversee end-to-end delivery of industrial cleaning projects and services.
• Ensure all work is delivered safely on time, and to the highest standard.
• Ensure all work complies with health and safety legislation and FINECLEAN standards.
• Manage resources effectively – including labour, equipment, and chemicals.
• Monitor performance and output against site plans, schedules, and SLAs.
• Conduct regular site audits, risk assessments, and quality inspections.
• Liaise with internal teams (HR, Sales, H&S, Operations) for workforce planning and job execution

Financial & Strategic Duties:

• Drive division into profitability by achieving gross profit, productivity, and cost-efficiency targets.
• Manage and report on divisional budgets, site profitability, and forecasting.
• Assist with business planning and contribute to operational strategy.
• Identify opportunities for efficiency through innovation, technology, or process improvement