Are you passionate about improving the lives of working people? Do you bring empathy, strong communication skills, and a creative approach to problem-solving?
The Australian Services Union NSW & ACT (Services) Branch (ASU) is seeking to employ an Industrial Officer who shares our values and is ready to support ASU members in securing fair pay, safe working conditions, and resolving workplace issues.
The ASU is a progressive, growing union committed to social justice and empowering workers. Our campaigns have led to landmark wins like:
Equal Pay: Up to 45% wage increases for community and disability workers
We Won’t Wait: Securing 10 days paid domestic violence leave for all workers
Our members work across:
Community services: NDIS, child youth and family services, community legal services, migrant and refugee support services, local neighbourhood centres and more
Public services: Transport and water
Private sector: Airlines, travel, IT

KEY RESPONSIBILITIES:

• Represent members in workplace disputes and grievances.
• Provide industrial advice and advocacy.
• Support campaigns and contribute to broader union goals.
• Apply relevant legislation and sector-specific frameworks (e.g. NDIS Code of Conduct).
• Conduct industrial research and negotiations.
• Collaborate with Organisers and contribute to member engagement.

YOU’LL THRIVE IN THIS ROLE IF YOU:

• Share ASU’s values and commitment to union principles.
• Have strong written and verbal communication skills.
• Are empathetic, detail-oriented, and resilient under pressure.
• Understand industrial relations and have advocacy experience.
• Are ready to contribute to the union’s political and social justice agenda.
• Have a working knowledge of organising principles.