ABOUT US

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

• Program Leadership and Governance:
• Lead and manage the SAP S/4HANA program, overseeing all related projects and initiatives to ensure alignment with strategic business objectives.
• Define the overall program strategy, structure, and roadmap, ensuring the integration of various functional areas (Finance, Supply Chain, HR, etc.) into a cohesive SAP S/4HANA solution.
• Establish governance processes and frameworks to ensure that all projects within the program are effectively managed, tracked, and delivered.
• Stakeholder Management:
• Serve as the primary point of contact for senior leadership and key stakeholders for the SAP S/4HANA program.
• Facilitate communication between business leaders, IT teams, third-party vendors, and consultants to ensure all program objectives are clearly understood and agreed upon.
• Manage stakeholder expectations, ensuring their needs are met while mitigating project risks and resolving conflicts that arise.
• Program Planning and Execution:
• Develop a comprehensive program plan, including timelines, milestones, deliverables, and resource allocation, ensuring a structured and timely approach to the S/4HANA implementation.
• Coordinate and oversee the execution of various individual projects within the program, ensuring that interdependencies are managed effectively.
• Monitor and track the progress of the program, ensuring adherence to timelines, scope, and budget.
• Risk and Issue Management:
• Identify, assess, and manage program risks and issues, developing mitigation strategies and contingency plans as necessary.
• Ensure that issues are resolved promptly and communicated effectively to stakeholders to avoid delays or disruptions.
• Proactively monitor risk areas and implement controls to keep the program on track.
• Financial and Resource Management:
• Develop and manage the program budget, ensuring that all projects within the program are delivered within allocated financial resources.
• Track program costs, ensuring that the program is delivered within budget while meeting business objectives.
• Ensure that the program has adequate resources, including skilled personnel and external vendors, to deliver on time.
• Team Leadership and Collaboration:
• Lead and mentor a cross-functional program team, including project managers, business analysts, technical experts, and consultants.
• Build and maintain strong working relationships across different business and IT departments to foster collaboration and support.
• Ensure effective resource allocation and that team members have the support and training needed to perform successfully.
• Change Management:
• Develop and implement a change management strategy for the SAP S/4HANA program, ensuring smooth transitions as new systems and processes are introduced.
• Work with the change management team to prepare employees for the changes and ensure user adoption.
• Ensure that any resistance to change is addressed in a timely manner, and that users are adequately trained and supported throughout the transition.
• Quality Assurance:
• Oversee the quality management process, ensuring that the program and its projects meet defined quality standards and business requirements.
• Ensure thorough testing, including user acceptance testing (UAT), to validate that the SAP S/4HANA solution meets business needs.
• Monitor performance and post-implementation support to ensure the ongoing success and optimization of the system.
• Communication and Reporting:
• Provide regular program status updates to senior management, reporting on progress, risks, issues, and successes.
• Ensure that all program documentation is maintained and that stakeholders are kept informed about the program’s progress.
• Develop and present comprehensive reports, highlighting key program achievements, challenges, and lessons learned.
• Continuous Improvement:
• Foster a culture of continuous improvement by identifying opportunities for further enhancements and optimizations within the SAP S/4HANA environment.
• Gather feedback and lessons learned to refine future implementation approaches and improve the overall effectiveness of the program