Industrial Relations Manager

at  Service Stream

Primary Location
VIC - Melbourne
Job Description Summary
Opportunity available for an Industrial Relations Manager who is focused on developing their career with us!
About the Role
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.
We are embarking on an exciting organisational change within the People and Experience Team, and we have a great opportunity available for an Industrial Relations Manager who is focused on developing their career within Employee and Industrial Relations.
We want people who are great as individuals, but even better when working in a team. As an Industrial Relations Manager, you will play an important role in supporting the ER/IR function on a range of workplace matters and initiatives.

Benefits of working with us include:

• Flexible Working - at Service Stream, all flexibility requests are genuinely considered. This position offers flexible/hybrid working with an office based on Collins Street, Melbourne
• Growth – We are growing and there are opportunities for your career development.
• Discounts - Employee rewards program and employee discounts across hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, Specsavers and many more!
• Paid Leave - Parental, cultural, community service, study, corporate volunteering and purchased leave along available.
• Culture – we are committed to fostering a workplace culture that values diversity and inclusion. We celebrate excellence through our Kudos Awards!

About The Role
In this role, you will primarily engage with our corporate, transport, and telecommunications divisions. You will be supported by a collaborative and approachable team within a dynamic work environment, that also values times of celebration and having a few laughs.

Key Responsibilities:

• Manage a portfolio across multiple business units.
• Lead and manage enterprise bargaining negotiations.
• Support in the strategic bargaining space through the creation of benchmarking, trend assessment and comparative analysis.
• Engage with key internal and external stakeholders.
• Support the business with compliance matters.
• Assist with workplace investigations and the reviewing of reports and outcome letters.
• Maintain appropriate record keeping in relation to all interactions with team members and leaders, and case management activities.
• Be an escalation point for complex cases and manage all workplace litigation within your portfolio.
• Assist with regular updated and briefings on changes in the Law.
• Maintain a current knowledge of human resource and industrial relations frameworks, legislation, policy, and practice.

About You

Our ideal candidate will have:

• Tertiary qualifications in Law.
• Previous experience in a similar role providing ER and IR advice to team members and leaders, with demonstrated knowledge of employment-related legislation, industrial instruments, and Modern Awards.
• Strong knowledge and experience in interpreting industrial instruments (enterprise agreements and awards), HR policies and legislation, and providing advice to team members and leaders regarding outcomes.
• Strong analytical skills, with good ability to work with excel spreadsheets and data.
• Great time management with the ability to work under pressure and prioritise as necessary.
• IR experience in a blue-collar workforce will be viewed favourably.

How To Apply
Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and would absolutely welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups.
Feel free to email Talent.Corporate@servicestream.com.au for any inquiries on how we can best support you with reasonable adjustments to the recruitment process and a designated person will contact you regarding your inquiry.
Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.
Department
People & Culture
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button

• Manage a portfolio across multiple business units.
• Lead and manage enterprise bargaining negotiations.
• Support in the strategic bargaining space through the creation of benchmarking, trend assessment and comparative analysis.
• Engage with key internal and external stakeholders.
• Support the business with compliance matters.
• Assist with workplace investigations and the reviewing of reports and outcome letters.
• Maintain appropriate record keeping in relation to all interactions with team members and leaders, and case management activities.
• Be an escalation point for complex cases and manage all workplace litigation within your portfolio.
• Assist with regular updated and briefings on changes in the Law.
• Maintain a current knowledge of human resource and industrial relations frameworks, legislation, policy, and practice