Job Description
Nalco Water, an Ecolab Company, is seeking an Industry Technical Consultant I to join our Global High Tech Division, supporting adiabatic cooling applications for the Data Center industry. Our team of Industry Technical Consultants plays a crucial role in supporting business growth, driving innovation, and transferring knowledge to ensure the success of our programs and clients’ operation.
As an Industry Technical Consultant, you will be primarily responsible for troubleshooting and solving complex clients’ problems, training technical audiences, recommending operational efficiency improvements for our clients’ utility systems and validating new innovative technologies. You will also assist Corporate Account Managers and Sales Reps in making technical related sales calls and presentations at a corporate level. You will research, identify and define market and product application opportunities and assist in developing and implementing marketing plans to capture identified sales opportunities.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Engineering (Mechanical, Chemical, Industrial) or Life Sciences (Biology, Chemistry, etc)
• 7+ years of successful technical implementation, production management, process engineering, technical sales, or field sales support experience
• Problem solving mindset and approach, utilizing root cause analysis methodologies
• Strong technical knowledge of facilities operations in a data center or other highly technical field such as semiconductors or pharmaceuticals
• Strong communication and presentation skills for this customer facing role
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• No immigration sponsorship offered for this role
• Proficiency in Microsoft Office utilizing Excel, Word, PowerPoint, etc.

PREFERRED QUALIFICATIONS:

• Professional Engineer or EIT
• Recognized as an expert in industry or technology focus
• Ability to understand a total plant approach to water
• Self-motivated, pro-active, result-oriented professional with an ability to work with minimum direction.
• Excellent team orientation, proactivity and sense of urgency in supporting business growth and market leadership through differentiated technology and expertise

POTENTIAL CUSTOMER REQUIREMENTS NOTICE

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
• Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

AMERICANS WITH DISABILITIES ACT (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

WHAT YOU WILL DO:

• Collaborate with field sales and corporate account teams to support industry-specific or strategic technical sales opportunities.
• Assists sales representatives and Corporate Account Managers in making industry-specific technical/application related sales calls and presentations in specific product and market applications
• Work closely with clients to understand their technology requirements, recommend suitable solutions, and provide training and support to ensure proper use of implemented systems.
• Lead problem solving efforts by utilizing various root cause analysis methodologies to resolve application or best practice concerns at customer sites
• Conduct Best Practice Gap Analysis to identify gaps in water treatment programs and recommend operational efficiency improvement projects in a documented report.
• Quantify operational savings for efficiency improvement projects
• Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, and educating internal and external stakeholders.
• Lead innovation pilot applications, technical trials and market trials
• Create, manage, and sustain comprehensive knowledge resources tailored for both associates and customers.
• Facilitate training for associates and customers, sharing your specialized knowledge to foster skill development and proficiency.
• Coach individuals in the organization on processes, applications, technologies, and value documentation

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
• Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab