MINIMUM EDUCATION:

• Requires a bachelor’s degree in informatics, IT (Information Technology), business, healthcare (e.g. nursing, respiratory) or a related field. Completion of Epic certification and/or badges in clinical focus area within first 12 months of hire or longer with Sr. Manager approval.
• Four years of experience in data analysis, project coordination, and collaboration with clinical, financial, and technical teams is required.
• Demonstrated proficiency in clinical application assessment and workflow design is required with ability to successfully tie clinical workflows to financial impact.
• JUDGEMENT: The applicant should be able to work independently, prioritize tasks, and effectively facilitate multiple clinical groups.
• They should also have the skill to assess and present new innovative ideas, ensuring alignment with organizational goals.
  Additional Details:
  Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
  Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week’s advance notice is preferred

• Project Coordination Engagement: Independently oversee and manage the coordination of enhancement requests for clinical &/or business units within the organization ensuring efficient review and implementation of enhancements.
• Collaborate with clinical groups, stakeholders, and the technical team to define enhancement scopes, objectives, and deliverables and ensure financial metrics are identified as part project intake.
• Track progress, resolve issues, and ensure requests and enhancements align with the organizational goals and objectives.
• New Request Assessment: Independently catalog, evaluate and assist with prioritizing new system or application requests from various clinical &/or business units.
• Collect and catalog new enhancement requests. Assist in analysis of the viability, relevance, and potential impact of new requests, including identification of key performance indicators.
• Ensure that requests align with organizational needs, and coordinate with technical teams for implementation.
• Data Analysis and Review: As new enhancement requests are being reviewed, gather, analyze, and review data from clinical & financial systems to support prioritization of requests.
• Understand workflow within Epic applications and work with analytics team to run appropriate reports to support enhancement request evaluation.
• Present data analysis findings to respective leadership teams and provide recommendations based on data findings.
• Facilitating Stakeholder Engagement: Act as the primary liaison between various clinical &/or business units and technical teams.
• Foster strong relationships, understand customer needs, and ensure that the technical solutions provided meet requirements.
• Coordinate meetings, gather feedback, and ensure clear communication between teams.
• Systems Design and Implementation: Participate in the design of solutions for new requests and define future state workflows.
• Work closely with the technical team in the requirements gathering and design phases, ensuring solutions align with clinical and business needs.
• May lead the implementation phase ensuring smooth adoption by end-users.
• Continuous Improvement: Identify opportunities for information system improvements and advocate for necessary changes.
• Regularly review and assess the performance of clinical systems, gather feedback from end-users, and work with the technical team to implement enhancements and improvements.
• Work collaboratively with partner analytics and financial teams to monitor financial performance.
• Research Innovative Ideas: Stay abreast of industry trends and research innovative solutions for clinical &/or financial systems.
• Research and recommend innovative technologies or methodologies that can enhance the efficiency and effectiveness of clinical &/or financial performance primarily using vendor userweb/wiki.
• Collaborate with stakeholders to pilot and implement these innovations.