Job Number:
J0925-0150
Posting Date:
September 11, 2025
Closing Date:
September 19, 2025
Job Title:
Applications Specialist
Branch/Department:
120 Martin Ross
Division:
Information & Technology Services
Employment Type:
Permanent Full Time
Status:
Full-Time

of Open Positions:

1
Salary:
$90,417.60 - $102,193.00
Pay Band:
PE212
Posting Type: Relatively Equal Process – Article 16.03
Assignment: aaa
Location: 120 Martin Ross – Information & Technology Services
Hours per week and Schedule of Work (Hours and Schedule of work are subject to change in accordance with Article 19): 35 hours per week. Evenings and week-ends based on operational needs
Weeks 1 & 2: Mon. to Fri. 9:00am – 5:00pm

JOB SUMMARY:

The Applications Specialist is responsible for supporting the Lead and Manager in implementing and maintaining TPL’s enterprise applications on premises or in the cloud. The Specialist provides subject matter expertise on a grouping of applications, for either library services or corporate applications, and provides support in the selection and implementation of new applications. The Specialist is also responsible for on-going operational support, which includes problem/incident resolution, routine maintenance, and delivering on enhancement and change requests. The Specialist also supports application roadmap planning and is accountable for maintaining current awareness of vendor product development cycles. In supporting the application portfolio, this Specialist works with business stakeholders to ensure applications deliver value and are meeting business requirements for functionality, availability, and performance.

QUALIFICATIONS:

• Up to three years’ post-secondary education in the field of Information Technology
• Minimum of five (5) years related application support experience or an equivalent combination of education, training and experience
• Demonstrated domain knowledge of enterprise-wide business and technical processes
• Proven experience working with designated current TPL applications (either Library or Corporate applications), as defined in the job posting e.g. , (ex. Ceridian HCM, Symphony ILS, Self-checkout, Collection Digitization, Cornerstone LMS, Dynamics GP Finance)
• Proven experience working within established enterprise architecture frameworks in large organizations
• Proven understanding of best practices for applications, data security and ITIL
• Understanding and experience working on projects using Agile and Waterfall methodologies, following SDLC methodology
• Ability to work simultaneously on multiple projects and assignments with high quality deliverables
• Demonstrated ability to work autonomously including the ability to plan and organize work that is in alignment with projects and organizational deadlines
• Excellent verbal and written communication skills, as well as strong interpersonal skills with the ability to work with diverse stakeholders
• Ability to perform work requiring sound judgement, initiative, and analytical skills
• Ability to visit or work from over 100 Library branches across Toronto
  The Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.ca address.

Under the general direction of the designated Lead, and working within a team structure, this position is responsible for duties in Applications Selection & Implementation and in Applications Management & Support: