Company Description
If you are looking to join a global company with a family feel, you’ll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can’t say that about every job!
We take great pride in our work, but also in our work environment: teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun. When you join our team there is only one way your career will go - Skyward!
To learn more about Skyward’s careers, history, products, and customers, go to www.skyward.com.
Thank you for your interest!
Job Description
Job Title: Information Architect

Location: Stevens Point, WI - Corporate Office

• May include remote opportunities in the following states: AZ, FL, IL, IN, KS, MI, MN, TN, TX, UT, WA, WI. No relocation assistance is provided.

Starting Salary: $61,055.80 - $67,161.38 (Salary commensurate with experience)
Are you passionate about creating intuitive, user-centered content experiences? Skyward is seeking a detail-oriented and innovative Information Architect to lead the strategy, structure, and delivery of our training and support content. In this role, you’ll shape how users interact with our Help Center, Professional Development Center, and Skyward Community platforms—ensuring clarity, consistency, and usability across all touchpoints.

CLICK THE LINK BELOW TO READ THE FULL JOB DESCRIPTION:

Information Architect
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants have rights under Federal Employment Laws. Click the title to view details about the law.

• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• Transparency in Coverage
• Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward.

• Design and maintain content architecture using DITA and XML.
• Develop and manage publishing scenarios and content strategies based on user behavior and feedback.
• Collaborate with cross-functional teams to ensure content aligns with user needs and business goals.
• Analyze and troubleshoot content structures, publishing errors, and user experience issues.
• Provide training and support to team members on structured authoring and content tools.
• Continuously refine content delivery methods using usability testing and CRM insights.