Information Experience Senior Manager at Trimble

Papanui, Canterbury Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer-Focused, Data-Driven, Accountability, Ownership, Project Management, Succinct Communication, Time Management, Team-Based, Self-Motivated, Feedback Interpretation

Industry

Software Development

Description

Your Title: Information Experience Senior Manager Job Location: Christchurch, New Zealand Our Department: Caterpillar Trimble Control Technologies (CTCT) Are you interested in building world-class customer experience, using cutting-edge technology, and ensuring our customers can seamlessly operate our industry-leading solutions? What You Will Do We are seeking a dynamic and strategic leader to join our Customer Experience team. As the custodian of Information Experience, you will possess a deep understanding of the delivery of technical content and translations (such as guides, help, video, audio, and new technology) that aim to minimize the need for troubleshooting and support. The role requires you to understand our customer needs, lead a content delivery team, and develop novel information experience that provides technological differentiation. Your experience in technical communications, content delivery, translations, knowledge of industry-standard tools and practices, succinct communication style, and aptitude for/willingness to learn about the latest methods of information experience delivery, all contribute to our vision of transforming the way heavy equipment customers shape a better world. What Skills & Experience You Should Bring This position offers the unique opportunity to lead and shape the way information experience is provided across a wide range of innovative software products. You will play a pivotal role in translating customer needs into information experience, significantly impacting the success of our products. Skills: Customer-focused, data-driven, takes accountability, ownership, and leads projects to completion in a highly collaborative environment Succinct communication style and ability to communicate effectively across a broad spectrum of SMEs, from engineers to end users Ability to work in a fast-paced environment with aggressive deadlines, using effective time management skills Ability to develop novel solutions that provide technological differentiation Enjoy and work well in a team-based environment, as well as being self-motivated to succeed Able to collect, interpret, and prioritize internal and external feedback. Essential Experience: 7+ years experience in information experience, content delivery, technical communication, user experience, project management, or a related field Bachelor's degree or higher in Information Experience, User Experience, Engineering, Technical Communication, or a related field. Preferred Experience: Experience with industry-standard tools and practices, hardware or software development, mixed reality/AI concepts, creating video content, and working in an Agile environment Experience with API/SDK documentation Experience using an authoring tool (such as MadCap Flare) Experience using source control (such as Git). About Your Location Based at Trimble’s NZ headquarters in Christchurch, enjoy free parking, an onsite gym, an active social club, and a great team environment where people love working with leading technology solutions. Being located in the office provides opportunities to learn from and collaborate with many like-minded individuals from across the company. While this position is ideally suited for an in-office role, our team has a friendly culture, and we provide some flexible working arrangements for all staff. At Trimble, you'll find the inspiration and opportunity to be yourself and thrive. The global community of Team Trimble, including more than 400 people in New Zealand, is passionate about bringing new ideas and innovations to life and building a better, more sustainable future. Please note: Only applicants legally entitled to work in New Zealand will be considered. About Caterpillar Trimble Control Technologies (CTCT) The CTCT division (a joint venture between Trimble and Caterpillar) develops positioning, control, and automation products for earthmoving and paving machines in the construction and mining industries, using technologies such as GNSS, optical total stations, lasers, and sonics. The products are used in a range of applications where the operator of the machine benefits from having accurate horizontal and vertical guidance. For more information on currently developed products, see http://construction.trimble.com/earthworks. How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting. Application Deadline: Applications could be accepted until at least 30 days from the posting date. Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter. Trimble’s Privacy Policy If you need assistance or would like to request an accommodation in connection with the application process, please contact AskPX@px.trimble.com. Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics. For more information about Trimble (NASDAQ: TRMB), visit www.trimble.com.

Responsibilities

Lead and shape the way information experience is provided across a wide range of innovative software products. Understand customer needs and develop novel information experiences that provide technological differentiation.