Information Management System Administrator (IMS Admin) at Inkomoko

Kigali, Kigali City, Rwanda -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Database Administration, SQL, NoSQL, OLAP, Data Security, Automation Scripting, Monitoring Tools, Event-Driven Systems, Embedding Search, Data Quality, Performance Tuning, Infrastructure Support, Collaboration, Documentation, Troubleshooting, Data Modeling

Industry

Non-profit Organizations

Description

ABOUT INKOMOKO Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies. Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa. Inkomoko has 780+ staff in 45 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives. INKOMOKO VALUES All staff at Inkomoko are connected to a shared set of organizational values: Purpose: be solutions-oriented, produce high-quality work, and be a global leader. Achievement: push yourself to reach beyond what you previously thought possible. Improvement: be humble, engage in continuous growth through open & accurate feedback Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive. We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble. Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply. ABOUT THE OPPORTUNITY AND RESPONSIBILITIES We are seeking a highly skilled IMS Systems Administrator to manage, optimize, and evolve our internal information management systems across relational, NoSQL, OLAP, and vector databases. This role goes beyond traditional database administration - supporting data reliability, secure architectures, event-driven pipelines, and AI-powered workflows. The ideal candidate is forward-thinking, detail-oriented, and capable of enabling clean, scalable, and secure data ecosystems that power analytics, operations, and agentic automation across the organization. The role will report to the Senior IT Infrastructure and Systems Administrator and can be based in any of our offices: Addis, Kigali, Juba, N'Djamena or Nairobi. Key Responsibilities 1. Database, Storage & Vector Systems Administration Administer, maintain, and optimize relational databases (MySQL, PostgreSQL). Manage vector databases (pgvector, Milvus, Pinecone) for embedding-based search. Support OLAP systems (ClickHouse) and hybrid analytical workloads. Administer NoSQL systems such as MongoDB, Elasticsearch, Redis. Ensure proper indexing, normalization, and data modeling. Execute backups, recovery testing, schema maintenance, and performance tuning. 2. Data Flow, Integrations & Pipelines Ensure clean, reliable data pipelines for BI tools, analytics, and agentic systems. Support integration efforts by ensuring proper data availability and quality. Implement event-driven architectures (Kafka, Pulsar, CDC). Maintain semantic layers, metadata catalogs, data dictionaries, and embedding pipelines. Guarantee data consistency, quality, and structuring across all storage environments. 3. System Reliability, Monitoring & Observability Monitor system health, performance, uptime, and data flow. Implement observability for databases, pipelines, and agentic workflows. Conduct audits, performance reviews, and capacity planning. Troubleshoot incidents, perform root-cause analysis, and implement corrective actions. 4. Security, Access Control & Compliance Manage roles, permissions, RBAC/ABAC, and secure system access. Ensure compliance with data security, privacy, and auditability requirements. Maintain explainability and traceability of agentic and automated actions. Apply best practices for backups, encryption, and data lifecycle protection. 5. Automation, Infrastructure & DevOps Support Develop scripts for automation (Bash, Python, PowerShell). Support IaC approaches using Terraform and Ansible. Assist in container deployment workflows (Docker, Kubernetes). Provide configuration-level support for ExtJS or Django-based platforms. 6. Collaboration & Documentation Work closely with engineering, data, and business teams. Maintain documentation of schemas, workflows, contracts, and governance. Provide knowledge support and system enablement to internal teams. WHO WE ARE LOOKING FOR 5+ years of experience in System administration Strong proficiency in SQL and relational database optimization. Experience with vector databases and embedding search systems. Experience with NoSQL databases (MongoDB, Redis, Elasticsearch). Knowledge of OLAP databases (ClickHouse). Understanding of event-driven systems and streaming platforms. Proficiency in automation scripting (Bash, Python, PowerShell). Experience with monitoring/observability tools. Familiarity with ExtJS and Django for system configuration. Knowledge of IaC (Terraform, Ansible), GitOps, Docker, Kubernetes. Strong understanding of data security and compliance. Understanding of asynchronous task execution and distributed workflows. Ability to manage semantic layers and metadata systems. Additional Skills: Strong analytical and troubleshooting abilities. High attention to detail and structured system management approach. Clear communication and documentation skills. Ability to prioritize tasks and work independently. Strong sense of ownership, accountability, and reliability. Key competencies: We are looking for someone who: Instills Trust - Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members. Acts with Courage - Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work Makes Informed Decisions - Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate WHAT YOU’LL GET This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access: Competitive salary, and potential Performance-based bonus Incredible company culture, with opportunities for learning and growth Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion Ability to make a significant social impact to your community Health insurance for self and family Staff savings and provident fund, negotiated bank rates for long-term employees Generous annual leave, parental leave, and sabbatical options. TO APPLY If you’re excited about this role, please submit your application through the jobs portal. Tell us about what you’ll bring to this growing company. DEADLINE: Open until filled. Applications are reviewed on a rolling basis, please apply as soon as possible! Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process. NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed. All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.

Responsibilities

The IMS Admin will manage, optimize, and evolve internal information management systems, ensuring data reliability and secure architectures. Responsibilities include administering various database systems, ensuring clean data pipelines, and maintaining system reliability and security.