About The Role

As the Technical Lead, you will be the central point to implement and manage Salesforce user profiles, roles and permissions, ensuring optimal access, security control and user experience. You will Oversee the Salesforce configuration and optimisation of system components, workflows, apex classes, triggers, lightning web components, and processes to improve operational efficiency and data accuracy.

You will also design, develop, and maintain the Salesforce dashboards, reports, online forms, soft integration and analytics to support data-driven decision-making. You will also provide in-house expert-level support to users, resolving complex technical issues, and offering proactive guidance.

You will also manage vendors and strategic partnerships for Salesforce-based products, driving optimal performance, cost efficiency and service level agreements (SLAs) while ensuring alignment with organisational goals.

How to apply

Please review the Role Description, and provide the following information in your application:

• A two-page statement addressing the responsibilities, requirements and core capabilities of the role, and your motivation to join OIC.
• Your current CV or resume (maximum three pages is recommended), including any mandatory and/or other requirements.
• Details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current or immediate past supervisor.