INFORMATION AND REFERRAL OFFICER

• Ongoing – Full Time – 35 hours per week and Talent Pool
• Clerk Grade 3/4 ($82,193 - 90,001) plus super and annual leave loading
• Multiple locations across Sydney Metro

ABOUT US

Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 27 offices.

TALENT POOL

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies in remote locations over the next 18 months.

• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
• The Role Description sets out the responsibilities of the role.
• The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.
• Applying for a Role
• Working at Legal Aid NSW

Application closes on 10 March 2025, 11:59pm

ABOUT THE ROLE

Undertake referrals of clients to both legal practitioners and non-legal services including liaison with the Legal Aid NSW Grants Division and the legal practitioners, co-ordination and involvement in the provision of a range of family law services including community legal education and the provision of high level administrative support in relation to Legal Aid NSW data input and proper use of Legal Aid NSW systems, preparation of documents and the provision of high level assistance to support the work of solicitors in the Family Law Division.

THE ESSENTIAL REQUIREMENTS FOR THIS ROLE

You must:

• Be willing to do a Criminal Record Check and a Working with Children Check
• Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

The Family Law Division have a number of roles where it is a statutory obligation for staff to hold a valid Working With Children Check. You will be required to provide your Working With Children Check details prior to commencement in any role requiring the check.

In the pre-screening questions, you will be asked to nominate your preferred role(s) and office location(s):

• Family Law Service for Aboriginal Communities
• Early Intervention Unit
• Domestic Violence Uni

It’s important to properly prepare before you apply for a role. Here is some other information to help you:

• If you have questions about the role, you can contact the Hiring Manager Craig Cole on email craig.cole@legalaid.nsw.gov.a