Information Security Engineer at DigiCert Inc

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cybersecurity Operations, DDoS Attacks, Ticket Triage, Alerting, Network Engineering, CompTIA Network+, CompTIA Security+, Zendesk, Atlassian Suite, English Communication, Analytical Skills, IPv4, Networking Protocols, DNS, OSI Model, PSAA Certification

Industry

Computer and Network Security

Description

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world. Job summary The Security Operations Center (SOC) provides DDoS detection and mitigation services for DigiCert and customer's networks. The SOC also provides all Customer Support capabilities for the UltraSecurity service. We are seeking an Information Security Engineer to support our ever-growing customer base. This role is a hybrid role in India cover the SOC 3rd shift (4 days per week, 10 hours per day) hours for this role are from 7:30am – 5:30pm, 4 days/week. (Bangalore Time). This will include weekend work, depending on shift assignment. This role requires the candidate to live in or near Bangalore, with the ability to travel to the DigiCert Bangalore office. What you will do Exhibit a proactive security mindset to defend customer networks from DDoS attacks. Follow runbooks to conduct DDoS attack mitigation and response. Conduct deep analysis of customer traffic and mitigations to improve customer response. Handle escalations from associate SOC engineers. Assist with complex attacks to refine mitigation strategies. Monitor customer networks and mitigate DDoS attacks. Monitor the SOC ticket queue and proactively take action to protect DigiCert and customer networks. Manage engagements with white glove and strategic customers. Assist in the creation and updating of SOC policies and processes. Answer the phone queue for Tier 1 support for UltraDDoS and UltraWAF customers. Assist customers with resolving technical issues within the UltraSecurity services. What you will have 3+ years of experience in cybersecurity operations, including ticket triage, escalations, alerting. Experience with DDoS attacks and mitigations a plus. Experience working for an internet service provider, in a network engineering role, or in a network operations center (Highly desired). CompTIA Network+ and Security+ certifications Familiarity with tools such as Zendesk ticketing systems, Atlassian suite or services Fluent in writing and speaking English Excellent written and verbal communication skills, as well as interpersonal skills Demonstrated ability to engage in continuous learning and applying strong analytical skills to respond to customer needs and problem-solving. Understanding of IPv4, low level networking and protocols, to include DNS, and how they relate to the security risk landscape. Understanding of and ability to explain the OSI Model. Nice to have PSAA (Practical SOC Analyst Associate) certification CompTIA CySA, CASP, or SecurityX certifications Experience with Arbor equipment and Sightline Threat Management system Benefits Generous time off policies Top shelf benefits Education, wellness and lifestyle support #LI-SD1

Responsibilities

The Information Security Engineer will proactively defend customer networks from DDoS attacks and conduct deep analysis of customer traffic. They will also handle escalations, assist with complex attacks, and monitor customer networks.