Posted Date
4/23/2025
Description
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
About Our Team:
The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi’s clients’, our revenue, our employees and our proprietary data. We manage information security as one end-to end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions.
Position Overview:
The Information Security Operations (ISO) Sr. Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi’s data security policy.

QUALIFICATIONS:

• 5+ years of relevant experience
• Proficient in interpreting and applying policies, standards and procedures
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Proven analytical skills

EDUCATION:

• Bachelor’s degree/University degree or equivalent experience
  This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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• Address security issues identified in the various information security programs
• Review and address issues identified within various Information Security (IS) programs and ensure all IS issues related to Internal Audit, and External Auditors are closed by their original target date
• Improve the efficacy of governance processes by identifying risks, monitoring controls, and remediating issues
• Establish cross-sector working relationships and complete weekly awareness discussions with local team to efficiently tackle security issues
• Ensure risk exceptions are raised, registered and closed on a timely basis and communicate updates and changes to the global standards
• Complete Risk Assessment process, including completing accurate inventory reporting, data classification, threat analysis, and action plans
• Test and validate that the business complies with applicable IS requirements; develop and implement IS policies and procedures
• Determine and validate appropriate level of controls are being implemented to safeguard sensitive data
• Develop Corrective Action Plans for all Information Security-related gaps and approve all closures through reviewing evidence to ensure each closure meets Citi Requirements
• Assume informal/formal mentorship role within teams and assist with the coaching and training of new team members
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.