ABOUT US

Ocado Technology are putting the world’s grocery retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.
Of course, achieving this is no mean feat, and whilst we have ambitious strategies to grow our business, we need to match this in our capabilities to ensure the ongoing security of our sensitive data, our people, our customers, and our assets. That’s where Ocado’s innovative Information Security team comes into play…

ABOUT THE ROLE

We have an exciting opportunity for an Information Security operations manager to join our Security Operations Team. The security operations manager plays a critical role in ensuring the day-to-day running of the team, who in turn help our business secure its systems and infrastructure.
This is a highly motivated and passionate team with broad experiences, who are happy to mentor and be mentored! The team’s goal is to minimise the impact of cybersecurity incidents, provide practical guidance for the response, coordinate recovery activities, and work to prevent future incidents from reoccurring.
As the Security Operations Manager, your primary role encompasses overseeing the SecOps team, managing the operational systems utilised for investigating security alerts, and orchestrating responses to security incidents. Additionally, you’ll actively guide team members in their daily duties, ensuring they are equipped with the essential skills, tools, and knowledge required for task execution, while also facilitating ongoing skill enhancement.

WHAT YOU WILL BE DOING

• Manage the infosec operations team and prioritise their activities.
• Ensure that operational processes are defined, documented and maintained.
• Ensure that the security systems used by the security operations team are supported and maintained.
• Run the vulnerability management and penetration test programs.
• Develop and implement a roadmap to further extend the scope and capability of the SecOps function.
• Develop KPIs for the SecOps team and measure performance against these KPIs.
• Ensure that the SecOps team have the necessary tools to identify security incidents and carry out further investigations.
• Stay abreast of changes in the threat landscape and also latest security technologies and mitigations.
• Manage the relationship with security service partners.