Information Services Technician II at State of careers Rhode Island

Cranston, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

72747.0

Posted On

14 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Word Processing, Data Processing, Internet Navigation, WWW Usage, Information Services, Reference Services, Publication Management, Web Page Compilation, Web Page Design, Document Preparation, Supervision, Organizational Skills, Attention To Detail, Communication, Interpersonal Abilities, Microsoft Office Suite

Industry

Government Administration

Description

Department Department of Corrections Division Information Technology/Computers Salary $55,029.00 - $72,747.00 Job Profile JC-02422400-119 - Information Services Technician II (RIBCO Civilians) Scheduled Work Days & Work Hours Monday-Friday; 8:30am-4:00pm (Standard Workweek) Opening Date March 14, 2026 Closing Date March 23, 2026 Job Requisition Number JR100731 Information Services Technician II (Open) Pay Grade C0C620 A Classification Information Services Technician II Class Definition GENERAL STATEMENT OF DUTIES: To perform responsible technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services; to process data through electronic networks and the Internet using word processing, the World Wide Web (WWW) and other software programs; and to do related work as required. SUPERVISION RECEIVED: Works under the supervision of a supervisor with considerable latitude for the exercise of independent judgement and initiative; work is reviewed through conferences and reports. SUPERVISION EXERCISED: Supervises and reviews the work of technical and support personnel assigned to assist. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: To perform responsible technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services. To process data through electronic networks using word processing, the WWW and other software programs. To answer requests and provide information on a wide variety of services and programs. To make important and routine contacts with the public, state officials, employees, etc. To establish and maintain a publications schedule for agency publications in both electronic and printed formats. To prepare information service documents for publications using various formats. To compile and maintain web pages for publication on statewide web sites. To participate in the design of agency web pages. To prepare camera-ready copy for flyers, reports and other publications. To update and maintain on-line files of current materials for distribution. To answer questions regarding agency programs, policies and services. To supervise and review the work of staff assigned to assist. To do related work as required. REQUIRED QUALIFICATIONS FOR APPOINTMENT: KNOWLEDGES, SKILLS AND CAPACITIES: A working knowledge of state government, services and programs; a working knowledge of word processing and other computer applications; a working knowledge of the operation of computer equipment and peripherals and the ability to operate and make minor repairs to such equipment; the ability to organize and present data in formats applicable to user needs; the ability to compile reports; the ability to establish and maintain effective working relationships with staff, other governmental agencies and the public; the ability to supervise and review the work of technical and support personnel; and related capacities and abilities. EDUCATION AND EXPERIENCE: Education: Such as may have been gained through: graduation from a college of recognized standing including or supplemented by courses in computer science; and Experience: Such as may have been gained through: considerable employment in a position providing information to the public or in a clerical position involving the use of word processing equipment and other software programs. Or, any combination of education and experience that shall be substantially equivalent to the above education and experience. Supplemental Information This position provides administrative support to the Deputy Warden of the Training Academy, including managing the administrator’s schedule, participating in meetings by recording and taking minutes and executing follow-up tasks, and coordinating travel arrangements. The role encompasses a range of administrative responsibilities to support the operations of the Leadership Academy, as well as assisting the recruitment team with coordinating required purchases through approved vendors, securing training and event locations, and processing requests for overtime and administrative leave. The position requires strong organizational skills and meticulous attention to detail to effectively manage multiple tasks simultaneously, ability to work well under pressure, excellent communication and interpersonal abilities to collaborate with internal staff and external vendors, and proficiency in Microsoft Office Suite products. Benefits For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/. Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee. STATE OF RHODE ISLAND JOBS The State of Rhode Island is committed to providing fundamental services to all Rhode Islanders. Join our team and enjoy the benefits of providing public service with purpose and impact. If you are a current state employee, you are required to apply through the internal jobs website: Click Here. Applications for current state employees will only be accepted through the internal jobs website. Please log into your Employee Self Service portal and search "Find Jobs" to access the internal jobs website.

Responsibilities

The role involves performing responsible technical work by providing statewide centralized information, publication, resource, and reference services, and processing data through electronic networks and the Internet using various software programs. Responsibilities also include supervising and reviewing the work of assigned technical and support personnel.