Spanish Fork City has an exciting opportunity for an established leader in information systems. We are seeking a new Information Systems Director for our Spanish Fork Community Network (SFCN) team.
SFCN is one of the nation’s longest-running municipally owned broadband providers, delivering high-quality internet, television, and VOIP services for over two decades. As a department of Spanish Fork City, SFCN offers the rare combination of public-sector stability and leading-edge technology deployment.
This leadership role presents a unique opportunity to manage both enterprise IT systems and a full-scale municipal telecommunications network. You’ll lead innovative initiatives that shape the city’s digital future while working alongside dedicated professionals who share a mission of public service.
Joining Spanish Fork City means more than just a career, it’s a chance to give back to the community, improve the lives of residents, and help power the technology that supports schools, first responders, businesses, and families across the city.

QUALIFICATIONS:

• Bachelor’s degree in information systems, computer science, engineering, or related field
• 10+ years of progressive IT/telecom experience, preferably with municipal or utility experience
• Preferred certifications: CISSP, CCNP, PMP, ITIL, or equivalent
• Deep knowledge of enterprise IT systems, networking, cybersecurity, and cloud services
• Proven leadership, project management, and interpersonal skills

ADDITIONAL REQUIREMENTS:

• Must reside within 30 minutes of Spanish Fork City limits
• Available for on-call rotation for critical issues
  Work Environment: Primarily office-based with occasional field work. Interaction with staff, vendors, and municipal partners in high-pressure or time-sensitive situations.
  If you’re ready to lead transformative technology efforts for a thriving community, join us at Spanish Fork City. Make an impact. Grow your career. Support your community.
  View the full job description here

Strategic LeadershipGovernance

• Set department goals, strategies, and metrics aligned with City priorities.
• Lead digital transformation and oversee cybersecurity compliance (e.g., CJIS, NIST, HIPAA).
• Identify and integrate emerging technologies to improve services and efficiency.
• Align IT processes with municipal best practices to enhance performance and user experience.

NetworkTelecommunications Oversight (SFCN)

• Direct SFCN’s internet, TV, and VOIP operations, including fiber network expansion and headend design.
• Ensure reliability, security, and scalability of telecommunications systems.
• Oversee engineering, technical support, and City-run cable channel operations.
• Manage vendor relationships and equipment lifecycle.

City Technology Oversight (IT)

• Manage enterprise IT systems, networks, applications, and infrastructure.
• Lead implementation of new technologies, upgrades, and system integrations.
• Coordinate IT procurement, vendor management, and project execution.

TeamOrganizational Leadership

• Hire, develop, and lead a high-performing team of IT and telecom professionals.
• Provide coaching, mentorship, and performance oversight.
• Promote collaboration, customer service excellence, and innovation.
• Ensure clear communication within the team and across departments.

OperationsAdministration

• Develop and manage budgets; forecast staffing and technology needs.
• Provide strategic reports and recommendations to City leadership.
• Ensure compliance with municipal policies, and coordinate disaster recovery and business continuity plans.