Information Systems Manager at Pacific National Exhibition

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

110000.0

Posted On

13 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Systems Management, ERP Implementation, Data Warehouse Architecture, SQL, Data Visualization, Project Management, Leadership, Communication, Data Governance, System Integration, Cybersecurity, Problem Solving, Collaboration, Adaptability, Attention to Detail, Technical Solutions

Industry

Entertainment Providers

Description

Job Description Full-Time; Permanent Date Posted: January 12, 2026 Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The Information Systems (IS) Manager will serve as a pivotal leader responsible for the end-to-end implementation and ongoing maintenance of the organization’s Momentus ERP system. This role requires deep expertise in integrating ERP with various internal and external systems, as well as the vision to architect, develop, and sustain a robust data warehouse and a comprehensive central dashboard to drive strategic decision-making. The IS Manager will report directly to the IT Director. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships! What will you do this year? In your role as IS Manager, your primary qualifications will be to: Lead the planning, execution, and rollout of Momentus ERP implementation projects, ensuring alignment with organizational goals and business processes. Oversee the daily maintenance and troubleshooting of the ERP system, proactively addressing performance, security, and functionality issues. Oversee information security practices for ERP and related systems, including access controls, compliance with data privacy regulations (e.g., FOIPPA), and coordination of disaster recovery and business continuity planning. Design and execute system integration strategies to connect the ERP with a broad landscape of internal platforms and third-party solutions, ensuring seamless data flow and operational efficiency. Develop and manage the organization’s enterprise data warehouse, including data architecture, ETL processes, and data governance policies. Collaborate with key stakeholders to define requirements and deliver a central dashboard that provides actionable business intelligence, KPIs, and real-time analytics. Ensure data quality, integrity, and security across all information systems and reporting platforms. Manage vendor relationships, contract negotiations, and service level agreements related to ERP and integration tools. Lead and mentor a team of IS professionals and project staff, providing guidance and professional development opportunities. Stay informed on the latest trends, technologies, and best practices in ERP, data management, and system integration. Prepare reports and make presentations to senior leadership on project status, risks, and strategic opportunities. Conduct training of various systems team members showcasing functionality, features and processes to various stakeholders Create and maintain knowledge base and document processes What else? Bachelor’s degree in information systems, Computer Science, or a related field. Hands-on experience in data warehouse architecture, development, and administration. 5+ years of experience managing ERP implementations and integrations. Strong understanding of business processes in finance, supply chain, human resources, and other core functional areas. Proficiency in SQL, Data warehouse, ETL tools, and data visualization platforms (e.g., Azure Data Factory, Power BI, Tableau). Experience integrating disparate systems using APIs, middleware, or other integration platforms. Excellent project management, leadership, and communication skills. Ability to analyze complex business requirements and translate them into effective technical solutions. Strong organizational skills and attention to detail. Hands-on experience with ERP platforms, data lake, data visualization tools is preferred. Hands-on experience with cloud-based infrastructure and SaaS solutions (preferably Momentus and UKG is preferred. Prior experience in a similar leadership role overseeing digital transformation initiatives. Knowledge of data privacy regulations and cybersecurity best practices. Successful candidates must undergo a Criminal Record Check. Who are you? Strategic thinker with strong problem-solving abilities. Collaborative team player who can work cross-functionally and inspire others. Adaptable to changing environments and capable of managing multiple priorities simultaneously. Strong communicator with the ability to present complex information clearly to non-technical stakeholders. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Preference will be given to candidates who submit their resume/cover letter before Sunday, February 08. We look forward to hearing from you! Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $100,000 - $110,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.

Responsibilities

The IS Manager will lead the implementation and maintenance of the Momentus ERP system, ensuring integration with various systems and overseeing data management. They will also manage vendor relationships and mentor a team of IS professionals.