Information Technology Assistant at Save the Children International

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

0.0

Posted On

12 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Troubleshooting, LAN/WAN Infrastructure, Network Administration, Microsoft Windows Server, Domain Configuration, Antivirus Solutions, Microsoft Office, IT Asset Management, User Training, Interpersonal Communication, English Fluency

Industry

Non-profit Organizations

Description

Job Advert – Somaliland Office Title: Information Technology Assistant ROLE PURPOSE: The IT Assistant provides day-to-day IT support to the Somaliland Area Office, ensuring the effective operation of IT systems, equipment, and network services. The role also supports IT asset management, troubleshooting, and user support in line with Save the Children's IT policies and standards. Reports to: IT Assistant Staff reporting to this post: No. Dimension of Role: Save the Children has been working in Somalia for more than 70 years. The Country Office has over 450 staff across 10 field offices. In 2024 we reached more than 3.2 million people through our humanitarian and longer-term development work in Health, Nutrition, Water, Sanitation & Hygiene (WASH), Education, Child Poverty Reduction, Child Protection and Child Rights Governance. The Country Office has a large and diverse funding portfolio - managing over 80 active awards. In 2024 our portfolio was $109.2M from a range of governmental/institutional donors, including GPE, FCDO, MFA, DANIDA, Danish Embassy, SIDA, SDC, NORAD, EU, ECHO, GAC, GFFO AFDB & WB. However, MHPSS portfolio in Somalia is currently integrated across various sectors, including CP, Education, and FSL. However, this integration is ad-hoc and relies on project-specific resources rather than a cohesive country-level framework. There is no standardized approach, resulting in variable technical quality and weak systems for measuring child-level MHPSS outcomes. This position aims to establish a strong, coordinated, and quality-assured MHPSS system across the country office. QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES: Essential * Bachelor’s degree in information technology, Computer Science, or a related field from a recognized institution * Minimum of one year of relevant experience providing IT support in an organizational environment. * Experience in troubleshooting and maintaining computers, printers, software applications, and other IT equipment. * Basic knowledge of LAN/WAN infrastructure, including routers, switches, modems, and network troubleshooting. * Familiarity with Microsoft Windows-based networks, servers, domain configuration, and antivirus solutions. * Good knowledge of Microsoft Office applications and Windows operating systems. * Commitment to Save the Children’s values and safeguarding principles. * Fluency in written and spoken English * Ability to provide user support, train staff on IT systems, and promote effective use of technology. * Good communication and interpersonal skills, with the ability to work independently and as part of a team. * Previous experience working with an international NGO is an advantage but not mandatory. Application Information: Please apply in English saving your cover letter and up-to-date CV as a single document. For more information about Save the Children in Somalia and to see a full a job description, visit our website at SCI Career Site Careers (oraclecloud.com) [https://hcri.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1] Save the Children is an equal opportunity employer, and our working environment is inclusive and accessible. We need to keep children safe, so our selection process includes rigorous background checks, reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy The application will be closed on 25th July 2026 We need to keep children safe, so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child Protection standards including background checks and adherence to our Child Safeguarding Policy Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent. Disclaimer: Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents

Responsibilities

The IT Assistant provides daily technical support to the Somaliland Area Office to ensure the effective operation of IT systems, equipment, and network services. Responsibilities include IT asset management, troubleshooting, and providing user support in accordance with organizational policies.