Telework is available for this position; however, changes to the telework program are at the Agency’s discretion. Remote-centered employees may be required to report in person to one of the agency’s multiple reporting locations, as determined by management, and may be required to utilize a shared workspace or “hotel” when working in the office.
Under the direction of the Information Technology Manager (ITM I), the Information Technology Associate (ITA) plays a critical role in supporting the California Privacy Protection Agency’s day-to-day technology operations. This position provides direct technical support to staff and board members, manages agency devices and accounts, and assists with system administration in a secure, hybrid, and cloud-based environment. The ITA serves as the frontline of user experience—resolving issues, maintaining access to essential tools, and contributing to a secure and productive work environment. The role also supports documentation, onboarding, light data reporting, and internal workflow improvements. This is a hands-on, service-oriented role that requires strong communication skills, attention to detail, and a proactive mindset. It offers a unique opportunity to grow within a small, high-impact team that values reliability, trust, and continuous improvement.
The headquarters for this position may be:
San Francisco – One Sansome Street, Suite 600, San Francisco, CA 94104
Los Angeles – 300 S. Spring Street, Suite 15513, Los Angeles, CA 90013
Sacramento – 2101 Arena Blvd. Sacramento, CA 95834
You will find additional information about the job in the Duty Statement.

Working Conditions

• Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
• Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization’s mission and vision.
• Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being.
• Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
• Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

Please refer the Job description for details