ARE YOU AN ENERGETIC, SELF-MOTIVATED, CREATIVE PROBLEM-SOLVER WITH ATTENTION TO DETAIL? IF SO, WE ENCOURAGE YOU TO APPLY!

Under general supervision of the Information Technology Supervisor II (ITSUP II), the Information Technology Associate (ITA) independently performs client services and business technology management functions and performing daily asset management life cycle duties within the IT Asset Management Unit. The incumbent also participates in IT asset management projects impacting various program areas and involves planning, analyzing, coordinating, and configuring hardware and other related technology in the IT Asset Management Unit, Technology Service Desk Section, in the Infrastructure & Operations Branch, within the Technology Services Division (TSD).
If this sounds like a positive and exciting opportunity for you, then apply and tell us why.
We would love to have you join our team!
You will find additional information about the job in the Duty Statement.
Working Conditions
Department of Child Support Services (DCSS) is a diverse, family-friendly organization. The headquarters office is in Rancho Cordova, convenient to Highway 50, with free parking, close to restaurants and shopping. The facility consists of a standard office workspace, within a 2-story building, and may require sitting for extended periods of time while using a personal computer, reviewing documents, and attending meetings. The position requires occasional travel to off-site meeting locations, conferences, or training. The work environment is fast paced and requires the incumbent to be flexible, use good time management practices, and effectively identify priorities to complete assignments in a timely manner.
This position is eligible for a hybrid work schedule and requires employees to work two days, each week, on-site at our headquarters office in Rancho Cordova, CA; however, changes to the hybrid/telework program are at the department’s and/or Governor’s discretion. DCSS does utilize a shared workspace or “hoteling” when working in the office.
All employees may be required to report in person to the Rancho Cordova headquarters and/or offsite events or locations, as determined by management.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

FAILURE TO PROVIDE THE INFORMATION LISTED ABOVE MAY DISQUALIFY YOU FROM CONSIDERATION FOR THIS RECRUITMENT.

All required documents listed in the “Required Application Documents” section must be submitted.
If you are unable to apply electronically through your Cal Career account, please mail the required application package to the mailing address provided above in the “Application Instructions” section. Applications submitted by mail must be postmarked before or on the final filing date. Mailed applications must include a signature.
If you are using education to meet the Minimum Qualifications for this position, please submit a copy of your unofficial college transcript(s) or diploma. An official, sealed college transcript(s) will be required upon appointment to the position.
For all questions regarding your Cal Careers account, you may contact the Cal Career Unit at 1-(866) 844-8671.
All other questions can be emailed to personnelhelp@dcss.ca.gov or call 1-916-464-5200.
Statement of Qualifications Instructions:
The SOQ is a narrative description of how an applicant’s education, experience, knowledge, skills, and abilities meet the qualifications for the position. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The hiring manager will review the SOQs and is considered the first interview for this position.
PLEASE NOTE: Resumes, letters, and other materials will not be evaluated or considered as the Statement of Qualifications.
DISCLAIMER: Applicants who fail to follow the format instructions or fail to submit a SOQ as required will be disqualified from the selection process.

Please refer the Job description for details