Information Technology Business Analyst at Sword Services Greece S.A.

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Requirements Engineering, Azure Information Protection, Information Rights Management, DLP Capability, Agile Methodologies, Jira, Microsoft Azure Compliance, Business Case Documentation, Acceptance Criteria, Process Improvement, Incident Resolution

Industry

IT Services and IT Consulting

Description

Sword Services Greece is an IT Services and Software Solutions provider company, driving EU Institutions and Global Leaders in their Digital & IT transformation. As part of the Sword Services Greece team, you'll leverage your expert IT competency to drive critical projects, ensuring rapid, precise delivery that consistently meets, and often exceeds, the expectations of our global clients. About the role... We are currently seeking an experienced Information Technology Business Analyst to join our team in Strasbourg, France. The successful candidate will work in a multinational environment on a multitude of tasks supporting our business in implementing and developing solutions for large EU and international institutions and private sector companies in Greece and abroad. What you will do... Expert support as well as incident resolution and request fulfilment within the scope of the DIG (Information Governance Unit) activities; Supporting users and troubleshooting Azure Information Protection functionalities; Supporting users and troubleshooting of Information Rights Management; Monitor indicators related to the performance of the DLP capability such as but not limited to number and type of DLP incidents, types of files shared on cloud locations; Ensure adequate notification and escalation procedures are activated for anomalies related to the ICDLP capability; Document the maintenance activities in documents such as but not limited to procedures, instruction documents, knowledge articles; Assessment and study of newly released services and functionalities, related to Microsoft Azure Compliance and Governance service. Technical skills required... BSc's degree in Computer Science, Engineering or any other relevant field; 5 - 8 years of experience with business analysis and/or requirements engineering in a financial services institution (investment bank, retail bank, insurance undertaking, etc.); Experience creating documentation such as business case documentation or business requirements summaries; Experience with agile development methodologies and software tools for agile planning as Jira; Experience with the methodical investigation, analysis, review and documentation of all or part of a business in terms of business goals, objectives, functions and processes, the information used and the data on which the information is based; Experience with the definition of requirements for improving processes and systems, reducing their costs, enhancing their sustainability, and the quantification of potential business benefits; Experience with the collaborative creation and iteration of viable specifications and acceptance criteria in preparation for the deployment of information and communication systems; Knowledge of the adoption and adaptation of business analysis approaches based on the context of the work and selecting appropriately from predictive (plan- driven) approaches or adaptive (iterative/agile) approaches; Business analysis certification (e.g., CBAP) and certification in agile methodologies. Behavioral Attributes... Self Development: Shows eagerness to grow and achieve more in respective area of expertise; Adaptability / Flexibility: Shows ability to cope with fast changing technologies and requirements; Solution focused mindset: Focus on work quality results with attention to detail and delivery of tasks within agreed deadlines; Focus on Customer either internal or external; Creativity & Initiative: Proposes ideas and solutions to existing ways of working, takes initiatives, identifies risks and works proactively; Teamwork: Collaborates effectively & efficiently with various diverse and geographically distributed work teams; Accountability: Shows strong sense of responsibility and ownership of the activities assigned. Our Culture... At Sword, our values define how we behave towards our colleagues and clients, and that is Respect and Collaboration. We believe that together we achieve more! Grasp a taste of our daily life at our Sword Services Greece Experience page on . Please submit your CV in English. All applications will be treated as strictly confidential. At Sword we are dedicated to fostering a diverse and inclusive workplace and we ensure that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of our culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience. If you don't tick all the boxes but feel you have some of the relevant skills and experience, we're looking for, please do consider applying and highlight your transferable skills and experience. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Responsibilities

Provide expert support and incident resolution for Information Governance activities, specifically focusing on Azure Information Protection and DLP capabilities. Document maintenance activities and assess new Microsoft Azure Compliance and Governance functionalities.