Information Technology Co-op (Fall 2026) at LineVision, Inc.

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

20.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Security Systems, Automation Workflows, Troubleshooting, Onboarding/Offboarding, Documentation, Windows, Mac Operating Systems, Google Workspace, Ticketing Systems, Process Refinement, Communication Skills, Problem-Solving, Okta, Slack, Workspace One

Industry

Utilities

Description

Description Be the trusted IT resource employees count on while building security and automation systems that scale. The successful Information Technology Co-op will serve as a key support contact for LineVision employees while also contributing to infrastructure projects that improve security compliance and operational efficiency. You'll balance helping people solve technical challenges with implementing initiatives like zero-touch device deployment enterprise workflow automation. Join our collaborative IT team at LineVision, named one of the Built In Best Places to Work in Boston for three years running. What will you do? Core Responsibilities and Key Performance Objectives Deliver responsive IT support as the first point of contact for employees, troubleshooting laptops, resolving access issues, supporting onboarding/offboarding, and keeping people productive through clear, patient communication Create enterprise automation workflows using platforms like Okta, Slack, Workspace One and more in collaboration with our People team to make onboarding easier and more robust Build institutional knowledge through documentation of IT processes, solutions, and workflows to ensure consistent, high-quality service delivery Identify opportunities to refine support processes based on recurring issues and employee feedback What do you need to succeed in this role? Strong communication skills to patiently and graciously explain technical concepts clearly to users at all levels, ensuring everyone stays productive and secure Hands-on experience with Windows and Mac operating systems, applying troubleshooting skills to resolve hardware and software issues Working knowledge of Google Workspace (Drive, Gmail, Calendar) and file system organization to execute data classification and tagging projects Experience with support ticketing systems to track requests, document solutions, and maintain service quality Detail-oriented approach to configuring deployment tools, validating security controls, and ensuring consistent documentation Self-directed problem-solver who researches solutions, tests workflows, and proposes process improvements Work Schedule The ideal candidate would be available for a minimum of 6 months, up to the full 8 month co-op term, working 40 hours a week. LineVision has a standard US holiday schedule, and up to a week of additional unpaid time off is permissible. Upon successful internship or co-op completion, you will be considered for a full-time position upon graduation. Compensation: $20 per hour What does joining LineVision mean for you? Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of providing utilities with grid intelligence to enable affordable, reliable power. Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment. Flexibility. You will be empowered to maintain work-life balance with trust-based PTO and a flexible hybrid work schedule. Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to meet the demands of an AI-powered future. Who we are… LineVision is a grid-enhancing technology company enabling electric utilities to deliver affordable, reliable power and accelerate the electrification of the global economy. Our grid intelligence platform delivers the most accurate, network-wide dynamic line ratings and enables safer, more reliable grid operations with a combination of optical sensors and advanced environmental modeling. LineVision's global customer base includes eight of the ten largest US utilities, including National Grid, Southern Company, and Exelon. We are LineVisionaries: We are Innovators: we light the way with tenacious creativity and do good work. We are Empowered: With high trust and high autonomy, the floor is yours, and the opportunity is ours. We are Welcoming: Come as you are, our doors are open. We are better together. We are Trusted Partners: We elevate our customer champions through shared thought leadership. We deliver on commitments. We are All In: We are building a community of passionate individuals who want to dent the universe. At LineVision there’s no such thing as a "perfect" candidate. We are looking for exceptional people who want to make a positive impact through their work and facilitate an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Meet our team, understand our mission: https://www.linevisioninc.com/about-us #LI-DNI

Responsibilities

The co-op will serve as the primary IT support contact, troubleshooting employee issues like laptops and access problems while also contributing to infrastructure projects focused on security compliance and operational efficiency. Key tasks include delivering responsive support, creating enterprise automation workflows using platforms like Okta and Slack, and documenting IT processes.