Job no: 550870
Work type: Staff
Location: San Diego
Categories: Unit 9 - CSUEU - Technical Support Services, Athletics, Temporary, Full Time, Information Systems & Technology, On-site (work in-person at business location)

POSITION SUMMARY

San Diego State University Athletics is seeking a proactive and service-oriented Information Technology Coordinator to provide vital support for the department’s information systems. This role ensures that coaches, staff, and student-athletes have the reliable technology and tools they need to perform at their best. The Technology Support Specialist will assist with system design and upgrades, coordinate technology solutions across Athletics, and provide in-house training and support to staff and coaches. Acting as Athletics’ liaison with campus IT and security teams, this position plays a critical role in keeping our technology secure, effective, and future-focused.

DEPARTMENT SUMMARY

The Department of Athletics, utilizing the services of over 150 employees, is responsible for the intercollegiate athletics program at San Diego State University. Currently, there are 18 sport programs, approximately 450 student-athletes, and 17 offices in the department. The offices include the following: The Aztec Club, Administration, Athletic Medicine, Business Office, Compliance, Corporate Sales, Development, Equipment, Event Management/Facilities and Operations, Human Resources, Information Technology, Marketing, Media Relations, Strength and Conditioning, Student-Athlete Academic Support Services, Ticket Office, and Video.
For more information regarding the Athletics department, click here.

EDUCATION AND EXPERIENCE

Equivalent to a bachelor’s degree in a related field and four years of relevant experience.

KEY QUALIFICATIONS

• Travel required for position. Travel dependent on department or sport program(s) needs.
• Master’s degree in computer science, information systems, educational technology, or a related field is preferred.
• Experience installing and configuring the current version for Windows and Mac OS workstations.
• Minimum of four years of experience in the setup, maintenance, and integration of hardware and software in a networked office computer system.
• Four years of progressively responsible experience in computer or instructional technology.
• Knowledge of NCAA rules and regulations.
• Knowledge of SDSU systems software.
• Working knowledge of sports video editing systems, DVD creation, and CoachComm headset communications.
• Experience in an athletics setting is preferred.

EQUAL OPPORTUNITY AND EXCELLENCE IN EDUCATION AND EMPLOYMENT

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

• Assist in planning, organizing, and administering Athletics information systems operations.
• Design and implement system specifications, upgrades, and schedules to improve efficiency.
• Coordinate programming efforts to correct, modify, or replace existing systems software.
• Establish and document technology policies, procedures, and best practices.
• Provide hands-on computer and technology training for Athletics staff and coaches.
• Collaborate with coaches, staff, and campus partners to meet evolving technological needs.
• Serve as Athletics liaison with campus IT, IT Security (ITSO), and BFA Desktop Services.
• Support long-range planning and the Athletics Information Systems master plan.
• Travel, work evenings, and weekends as needed to provide on-site tech support for Athletics events.
• Protect and manage sensitive information with professionalism, discretion, and sound judgment.