Information Technology Intern at Gardner White Furniture

Warren, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer Science, Problem Solving, Help Desk Management, Interpersonal Skills, Network Security, Technical Documentation, Active Directory, PowerShell, Microsoft Office, ERP Systems, Windows Server, Microsoft 365, Written Communication, Verbal Communication, Detail Oriented, Windows Operating System, Macintosh Operating System

Industry

Furniture and Home Furnishings Manufacturing

Description

Description About Us: Gardner White is a forward-thinking company committed to leveraging technology to enhance our services and operations. We foster a collaborative environment where innovation and excellence are key drivers of our success. Summary: We are seeking a technically skilled and problem-solving oriented college student for the position of IT Support Intern. As an IT Support Intern, you will be the first point of contact for IT-related queries at the user level, ensuring timely responses and the optimal running of all systems. Job Responsibilities: Assist in managing Help Desk tickets efficiently. Develop effective interpersonal skills while interacting with colleagues and vendors. Support network security by ensuring users follow protocols. Assist in managing technical documentation. Perform other duties as assigned. Requirements Qualifications needed to perform this position: Currently pursuing a Bachelor's degree in Computer Science or a related field. Basic knowledge of computer networks and system maintenance. Familiarity with Active Directory, PowerShell, Microsoft Office, ERP systems, and Windows Server is a plus. Proficiency in Microsoft 365 (Excel, Outlook, Word, etc.). Excellent written and verbal communication skills. Detail-oriented with the ability to keep detailed notes on tickets. Proficient in the use of Windows and Macintosh operating systems. Work Environment: This internship operates in a professional office, retail, and warehouse environment. Daily use of computers, phones, photocopiers, and other electronic devices is expected. Physical Demands: Sitting, climbing, balancing, stooping, kneeling, and sometimes crawling. Frequently lifting up to 10 lbs. and occasionally up to 25 lbs. Position Type/Expected Hours of Work: This is a full-time internship position with flexible hours to accommodate class schedules, typically Monday through Friday. For students with weekday commitments, there are also opportunities to work on weekends and holidays if needed.

Responsibilities

The IT Support Intern will assist in managing Help Desk tickets and support network security by ensuring users follow protocols. Additional responsibilities include developing interpersonal skills while interacting with colleagues and vendors and managing technical documentation.