information technology (IT) support technician

at  CrucialLogics inc

Toronto, ON M6K 1X9, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Apr, 2025Not Specified25 Jan, 20251 year(s) or aboveAndroid,Mac Os,Servers,TechnologyNoNo
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Description:

EDUCATION

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Android
  • iOS
  • Servers
  • Security software
  • Mac OS
  • MS Office

EXPERIENCE

  • 1 year to less than 2 years

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Diploma

College cegep or other non-university certificate or diploma from a program of 1 year to 2 years

Proficient

1

Toronto, ON M6K 1X9, Canada