JOB SUMMARY:

The Carter Group is seeking a full-time IT Trainer to lead in-person and/or virtual training sessions, ensuring that users are well-equipped to use new IT systems. This role involves delivering engaging training sessions, customizing content for different user groups, assessing learner progress, and providing post-training support and troubleshooting. This is a primarily remote position with the ability to travel to New York City locations upon request.

REQUIRED SKILLS/ABILITIES:

• Strong communication skills, with the ability to explain complex concepts in a clear and relatable manner.
• Proficiency in training tools and virtual platforms for effective delivery.
• Detail-oriented with excellent organizational skills to document training activities and report on progress.
• Ability to work independently and as part of a team, ensuring alignment with project goals and objectives.
• Microsoft Office Suite or related software competence.

Experience:

• At least three (3) years of experience delivering in-person and virtual training sessions, with a focus on engaging and interactive content.
• Strong problem-solving skills.
• Proven ability to effectively convey technical information to non-technical stakeholders and facilitate buy-in.

How to Apply:
Please send your resume to our People Operations Team, Attn: Danielle Shostal at Danielle.shostal@cartergroupconsultants.com
*Note: at this time, The Carter Group will not sponsor a new applicant for employment authorization for this position.
Job Type: Full-time
Pay: $75,000.00 - $82,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Work Location: Remot

• Customize training materials to suit various user groups with different levels of technical proficiency.
• Engage participants and foster a dynamic learning environment through interactive exercises.
• Provide post-training support and troubleshoot user challenges.
• Track and report training metrics, including attendance, engagement, and feedback.