Information Technology Manager at Adobe Care And Wellness LLC

Livingston, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Technology, Information Security, Project Management, Risk Management, Compliance, Cybersecurity, Healthcare Regulations, Team Management, Communication, Problem-Solving, Decision-Making, Networking, Systems Administration, Data Storage, Process Improvement, Training

Industry

Hospitals and Health Care

Description

ABOUT ADOBE Adobe Population Health (APH) is a women-owned health solutions company founded in 2018 committed to positively impacting the lives we touch. The company has a culture of inclusivity and human kindness, based in Phoenix, AZ, with satellite locations in multiple states. APH has been recognized the last two years as one of “America's Fastest-Growing Private Companies” by Inc. 5000 and has earned a "Best Places to Work" award from the Phoenix Business Journal four years in a row. As one of the country's few fully integrated healthcare providers, APH offers a range of services which include case management, in-home/in-clinic wellness assessments, preventative care, transitional care, and social work services. APH offers customized services for Medicaid, Medicare, and the ACA/Marketplace lines of business.  POSITION PURPOSE The IT Manager is an integral leader within the organization, responsible for overseeing the delivery, security, and compliance of IT systems that support population outcome management, complex respiratory management, enhanced respiratory care, quality initiatives, and remote monitoring programs. This role blends hands-on IT operations leadership with strategic information security oversight, ensuring systems are secure, efficient, compliant with healthcare regulations (HIPAA, HITECH), and aligned with HITRUST standards. The IT Manager will partner with executive leadership, clinical staff, and business teams to optimize IT infrastructure, mitigate risks, and ensure seamless support of patient-centered technology solutions. DUTIES & RESPONSIBILITIES Strategic Leadership & Governance * Develop and implement a comprehensive IT and information security strategy aligned with organizational objectives and HITRUST CSF standards. * Define IT infrastructure strategies, best practices, and processes to support current and future business needs. * Act as the primary point of contact for IT and information security matters with executive leadership, clinical staff, regulators, and third-party partners. IT Operations & Project Management * Lead and deliver large IT projects, including the design, deployment, and optimization of new IT systems, hardware, and software. * Oversee system administration, databases, cloud environments, network infrastructure, and phone systems. * Monitor system performance to assess cost, productivity, and operational effectiveness, making recommendations for enhancements. * Ensure timely provisioning and removal of system access in coordination with HR for employment changes. * Manage secure file transfer protocols (SFTP) and other data-in-motion processes. Security, Risk Management & Compliance * Lead organizational efforts to achieve and maintain HITRUST certification. * Oversee HIPAA, HITECH, and other healthcare compliance requirements, ensuring data privacy and security standards are consistently met. * Conduct regular risk assessments, vulnerability scans, and audits, implementing corrective actions as needed. * Manage cybersecurity operations, including firewalls, encryption, endpoint protection, intrusion detection systems, and incident response. * Direct forensic investigations and coordinate containment and resolution of cybersecurity incidents. * Develop, write, approve, and enforce IT security and privacy policies. Collaboration & Training * Partner with stakeholders to analyze business requirements and design IT solutions that enhance patient care and operational efficiency. * Collaborate with clinical and administrative teams to ensure IT systems align with patient and organizational needs. * Provide ongoing training and awareness programs to internal staff on cybersecurity, HIPAA compliance, and IT best practices. Team & Resource Management * Manage and mentor a team of IT and mailing professionals, ensuring timely and compliant handling of system tasks, clinical documentation, and secure communication. * Recruit, develop, and lead IT and security staff. * Oversee IT and information security budgets, allocating resources efficiently to balance innovation, compliance, and cost-effectiveness. SKILLS & QUALIFICATIONS * Seven(7+) years of experience of progressive IT operations and information security experience. * Five(5+) years in a leadership or program management role. * Proven track record managing large-scale IT projects and implementing secure, compliant infrastructure. * Strong knowledge of IT infrastructure, networking, systems administration, and data storage. * Expertise in information security, risk management, and regulatory compliance (HIPAA, HITECH, HITRUST). * Hands-on ability to troubleshoot complex hardware, software, and security issues. * Proven track record in utilization management, quality improvement, and clinical operations oversight. * Exceptional communication, relationship management, and conflict resolution skills. * Strong organizational, time management, and decision-making abilities with a capacity to manage multiple concurrent priorities. * Exceptional communication, interpersonal, and relationship-building skills, with the ability to collaborate across clinical and administrative teams. * Strong critical thinking, problem-solving, and decision-making ability. * Excellent interpersonal, written, and verbal communication skills, with the ability to collaborate effectively across departments. * Skilled in project management, process improvement, and prioritization in a fast-paced healthcare environment. * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and capable of working with electronic health records (EHR) and remote monitoring technologies. EDUCATION, LICENSES, & CERTIFICATION * Bachelor’s degree in information technology, computer science, cybersecurity, or related field required. * Master's degree in information technology, computer science, cybersecurity, or related field preferred. * A combination of equivalent education and professional experience may be considered in lieu of formal education requirements. * Certified Information Systems Security Professional (CISSP),Certified Information Security Manager(CISM),or Certified Information Systems Auditor(CISA)required. * HITRUST Certified CSF Practitioner(CCSFP)or HITRUST Certified Assessor strongly preferred. * Healthcare-specific certifications (e.g., HCISPP, CHPS) a plus. BENEFITS & TOTAL REWARDS * Paid Orientation and Training * Insurance – Medical, Dental, Vision, and Life * 401k Plan – 3% match * Employee Assistance Program * Tuition Reimbursement * Continued Education Support * Mileage Reimbursement (if applicable) * Referral Bonuses * Paid Holidays (9days) * Paid Time Off (20 days) * Paid Volunteer Hours  CHARACTER & COMPETENCIES * Courage– To have the courage to the right thing at the right time. * Ownership– To take ownership of every issue you touch. * Respect– To respect yourself, co-workers, and for those whom you care. * Excellence– To be excellent in all that you do. * Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. * Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values. * Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs;Solicitscustomer feedback to improve service; Responds to requests for service andassistance; Meets commitments. * Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. * Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. * Problem-Solving -Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. * Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. * Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. PHYSICAL DEMANDS & WORK ENVIRONMENT * Occasionally required to stand. * Occasionally required to walk. * Continually required to sit. * Occasionally required to climb, balance, bend, stoop, kneel, or crawl. * Continually required to talk or hear. * While performing the duties of this job, the noise level in the work environment is usually moderate. * May occasionally lift and/or move more than 30 pounds. * Must be able to physically perform the essential duties of the position which include lifting 30 lbs., transporting materials, stooping, kneeling, crouching, reaching, use of hands, balancing, walking, standing, talking, hearing, and typing. EQUAL EMPLOYMENT OPPORTUNITY APH is an Equal Opportunity Employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities

The IT Manager oversees the delivery, security, and compliance of IT systems supporting various healthcare initiatives. This role combines hands-on IT operations leadership with strategic information security oversight.