COMPANY DESCRIPTION

Bite Brands Ltd. specializes in the hospitality sector. Our strategic focus is on cultivating and enhancing businesses within the industry. We initiated the expansion of Dave’s Hot Chicken into the Canadian market and have since expanded our portfolio with the creation of Forest Hill Farmhouse.

INDUSTRY & SYSTEM KNOWLEDGE

• Knowledge of restaurant technology ecosystems (POS, KDS, payment systems, online ordering).
• Familiarity with third-party delivery aggregator portals and integrations.
• Understanding of loyalty and CRM systems in a restaurant context.

PROJECT & PROCESS SKILLS

• Experience managing technology projects from concept to launch.
• Ability to gather requirements, create documentation, and maintain project timelines.
• Skilled in Agile or other iterative development methodologies.
• Proficient with tools like Asana, Trello, Jira, and Google Workspace.

EDUCATION & EXPERIENCE

• 2–5 years in a technology, IT support, or digital operations role (restaurant or retail industry preferred).
• Bachelor’s degree in Information Systems, Computer Science, Business Technology, or related field (or equivalent work experience).
• Relevant certifications such as Google Project Management, Certified ScrumMaster (CSM), or app development coursework are a plus.
  Job Type: Full-time
  Pay: $75,000.00-$95,000.00 per year
  Work Location: Hybrid remote in Toronto, ON M5P 1E

ROLE DESCRIPTION

The IT Manager will be the go-to resource for all store and digital technology needs across the brand. This role bridges restaurant operations and digital systems, ensuring smooth integration with third-party delivery platforms, timely menu updates, efficient troubleshooting for store-level technology, optimizing IT systems and effective project management for digital initiatives such as mobile app development. The ideal candidate has both technical acumen and strong communication skills to support internal teams, vendors, and store operators.