Information Technology Service Desk Manager
at
Tosca Services LLC
London, London - England, United Kingdom
-
Full Time
Start Date
Immediate
Expiry Date
05 Nov, 26
Salary
0.0
Posted On
24 Aug, 26
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Industry
Information Technology & Services
Description
What You’ll Do Monitor and ensure effective management and regular, accurate senior communication of major incidents whilst ensuring incidents are managed in accordance with procedures and controls
Acting as the central point of senior escalation for the region
Manage, lead, and develop the regional team ensuring effective service delivery, managing performance and development objectives effectively
Collaborating with key senior stakeholders and Global teams to ensure adherence with Incident Management processes/controls and governance frameworks
Driving strategic change in addition to implementing service improvements and embedding a positive organizational culture for the regional team
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