The roleA leading Public Sector organisation is looking for a Senior IT Service Manager to set up and run support for a business-critical Oracle Cloud platform. You’ll start by supporting a major new service launch, then take ownership of day-to-day service delivery.

• What you’ll doBuild and run the support service, with clear processes and SLAs
• Manage performance across internal teams and external suppliers, including Oracle
• Keep critical services running and fix problems quickly
• Report on performance to senior stakeholders
• Drive continual service improvement
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