Parks Canada - Mount Revelstoke & Glacier National Parks
Mount Revelstoke National Park of Canada (British Columbia), Revelstoke (British Columbia)
CS-01
$68,232 to $85,811 (salary under review)
For further information on the organization, please visit Parks Canada
CLOSING DATE: 11 SEPTEMBER 2025 - 23:59, PACIFIC TIMEWho can apply: All persons who have a legal status to work in Canada. Preference may be given for candidates residing within 75km of Revelstoke, BC. However, if suitable candidates are not found, candidates outside this radius will be considered so all eligible persons are encouraged to apply.

EDUCATION

Successful completion of two years of an acceptable post-secondary education program in computer science, information technology, information management or another specialty relevant to the position, OR an acceptable combination of education, training and experience.
Degree equivalency

EXPERIENCE

EX1: Recent experience* installing, configuring, and/or repairing personal computer systems in a network environment
EX2: Recent experience* installing and/or troubleshooting Windows 11 Operating Systems
EX3: Recent experience* in the delivery of IT support services to clients in a corporate network environment

EX4: Recent experience* installing and/or troubleshooting Microsoft Office suite and virtual private networks (VPN)

• Recent experience is defined as having approximately six (6) months of experience gained within the last two (2) years

KNOWLEDGE

K1: Knowledge of general IT service and troubleshooting support principles.
K2: Knowledge of Windows 11 and collaboration apps such as OneDrive & Teams
K3: Basic knowledge of networking and telecommunications equipment and principals

ABILITIES

A1: Ability to manage priorities and deadlines
A2: Ability to communicate effectively orally and in writing
A3: Ability to use available resources to develop adequate solutions for client problems

ADDITIONAL KNOWLEDGE

AK1: Knowledge of a Windows Network and Active Directory accounts
AK2: Knowledge of remote support and remote software deployment tools

OPERATIONAL REQUIREMENTS:

• Willingness to wear a Parks Canada uniform when required
• Willingness to work irregular hours, overtime, weekends and/or statutory holidays and provincial/territorial holidays, when required
• Willingness to work and travel within the geographical area of the Mountain Parks when required
• Willingness to lift computers, monitors (weight between 10 and 20 kg)

This position works in a client focused, fast paced environment and plays a critical role in solving complicated challenges through troubleshooting and collaborating with a broader team.
Our IT professionals are involved in creating and maintaining solutions, systems, platforms and tools, and skillfully integrating existing off the shelf products, to achieve the overall objective of protecting and presenting Canada’s natural and cultural heritage.