Information Technology Specialist at AIDT

Muscle Shoals, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Installation, Configuration, System Maintenance, User Management, Documentation, Onboarding, Deployment, Training, Problem Solving, Communication, Organizational Skills, Microsoft 365, Virtualization Technology, MS Office Products

Industry

Education Management

Description

Overview About: PROJECTXYZ Muscle Shoals provides prototype molds and parts to major OEM companies using world-class equipment and leading-edge technologies. It’s Headquartered in Huntsville, Alabama, where we provide expertise in the research, design, development, integration, and sustainment of innovative solutions in engineering for federal customers, manufacturing, logistics, information technology, and alternative energy. Founded in 2002, PROJECTXYZ is a minority woman-owned small business and nationally certified by the Southern Region Minority Supplier Development Council. Position Overview: The IT Specialist in Applications Support will maintain, troubleshoot, and resolve issues with software applications to ensure they function optimally. This role is crucial for maintaining the day-to-day operations in our company organization’s technology infrastructure and ensuring employee productivity. This role requires problem-solving, communication and organizational skills, along with proficiency in operating systems like windows and Microsoft 365. Key Responsibilities: Technical Support Installation and configuration System maintenance User management Documentation Onboarding and deployment Training Duties and Responsibilities: Providing application support and helping end-users with software navigation First point of contact for problem resolution Installing and configuring new software Monitoring performance and collaborating with other IT teams to solve problems Provide VM Ware Support and ERP System support in IQMS Install and update company software and hardware as needed Provide support in network systems like Ubiquiti and ADTRAN Ensure proper back-ups are taken. Monitor server health Mitigate ERP system technical issues Provide problem solving support to the production lines Perform other duties as assigned Qualifications: A.S. or BS Degree Preferred (Computer Science, Information Technology, Computer Engineering, or a related field) or proper industry certifications such as CompTIA A+, Network+, CCNA. Minimum 1-2 years priors experience Knowledge of Microsoft 365 Knowledge of Virtualization Technology Strong organizational and time management skills Problem-solving skills and critical thinking skills Excellent communication and interpersonal skills Self-motivated Ability to work independently and as part of a team Proficient with MS Office Products Physical Factors: Work is performed in an office and manufacturing environment Must be able to do a combination of walking, sitting and bending Benefits: Alabama BCBS Medical Dental Vision Flexible Spending Plan Life Insurance Short- & Long-Term Disability 401K Plan Company Match PTO & 12 Paid Holidays Tuition Reimbursement PROJECTXYZ is an equal opportunity employer encouraging individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities

The IT Specialist will maintain, troubleshoot, and resolve issues with software applications to ensure optimal functionality. This role is essential for supporting day-to-day operations and enhancing employee productivity.