The Information Technology Specialist I (ITS I) serves as the lead in the Automated Business Services (ABS) Unit, which includes one ITS I and one Information Technology Associate. The Information Technology Specialist I Lead is responsible for working as an IT project manager (utilizing project management tools like Microsoft [MS] Planner and MS Project) in the PMG. The Information Technology Specialist I Lead will lead automation initiatives within the Business Services Section (BSS), ABS Unit and is responsible for assisting the IT Supervisor II in coordinating and prioritizing the ABS team’s overall workload. The position acts as the lead analyst and project leader in the overall development and maintenance of several complex, automated applications utilized within BSS and the Administrative Services Division (ASD).
Other key responsibilities include: Collaborate with stakeholders to identify inefficiencies and opportunities for automation in existing workflows and Adobe PDF forms. Design, implement, and manage solutions to automate manual processes using tools such as AEM Forms Designer and Workbench, Microsoft Power Automate, Power BI and other automation platforms. Ensure compliance with organizational standards, policies, and applicable regulations in all automation projects. Develop and deliver training materials for end users to maximize adoption of new automated systems. Track project milestones and deliverables, and maintain clear documentation. Provide technical guidance and leadership to team members and ensuring seamless integration of automated solutions. Stay updated on emerging technologies and recommend innovative solutions to improve business operations.
The ITS I reports directly to and receives assignments from the Information Technology Supervisor II and the Information Technology Manager I of the Information Technology Section, Project Management Group and functional supervisor Staff Services Manager II of the BSS.
You will find additional information about the job in the Duty Statement.
Working Conditions
Monday-Friday, 0800-1700 hours. This position may be eligible for telework after the probation period is successfully passed.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

POSSESSION OF MINIMUM QUALIFICATIONS WILL BE VERIFIED PRIOR TO APPOINTMENT. TO SATISFY THE MINIMUM QUALIFICATION REQUIREMENT WITH EDUCATION, YOU MUST INCLUDE YOUR UNOFFICIAL TRANSCRIPT(S)/DIPLOMA FOR INITIAL REVIEW. ORIGINAL DIPLOMA OR OFFICIAL, SEALED TRANSCRIPTS WILL BE REQUIRED PRIOR TO THE START DATE. APPLICANTS WITH FOREIGN TRANSCRIPT(S)/DEGREE(S) MUST PROVIDE A THIRD-PARTY TRANSCRIPT/DEGREE CREDENTIAL EVALUATION THAT INDICATES THE NUMBER OF UNITS TO WHICH THE FOREIGN COURSEWORK IS EQUIVALENT.

The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

• Explain how your experience and skill set make you a good fit for this position.
• This position will require management of several assignments and projects simultaneously. Discuss how you prioritize your work and manage competing priorities and/or deadlines.
• Please describe your experience with project management and business analysis.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/25/2025

Please refer the Job description for details