Information Technology Specialist - Intern at Sherpa 6

Spring Lake, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hardware Troubleshooting, Software Configuration, Network Monitoring, Cloud Technologies, Customer Engagement, System Updates, Security Patching, Inventory Management, Technical Support, Ticketing Systems

Industry

Information Technology & Services

Description

Description Citizenship: US Citizenship required Job Description: We are looking for a tech-savvy, motivated IT Intern to join our team. This is a hands-on role where you’ll help keep our systems running smoothly while learning the ropes of enterprise technology. You won’t just be "fixing printers"—you'll be integral to deploying hardware, managing networks, and supporting our team’s digital workspace. Responsibilities: Participate in hands-on training with hardware, software, and cloud technologies.? Attend meetings to observe solution development processes. Support innovative technology initiatives and problem-solving efforts. Learn the fundamentals of customer engagement, and training support.? Assist with the setup, configuration, and troubleshooting of hardware (laptops, monitors, peripherals) and software. Help perform regular system updates, backups, and security patches. Monitor our internal ticketing system to provide timely support to staff for basic technical issues. Assist the IT team in monitoring network performance and basic troubleshooting of connectivity issues. Maintain an accurate inventory of hardware and software licenses; create "how-to" guides for common user issues Requirements Preferred Experience: Currently pursuing or a recent graduate of a degree in Computer Science, Information Technology, or a related field. High School Diploma or equivalent Must pass a background check and drug screening Background Screening/Check/Investigation: Successful completion of a background screening/check/investigation will/may be required as a condition of hire. ADA: Sherpa 6 will make reasonable accommodations in compliance with the Americans with Disabilities Act 1990. EEO/AA: Sherpa 6 does not discriminate based on race, color, national origin, sex, religion age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/opportunity/affirmative action employer. Benefits: We offer a competitive benefits package, covering the cost of medical for you and your family; we also offer dental, vision, health and wellness benefits and a generous retirement savings plan. We believe that our employees can manage their workload and their personal life, therefore we extend a generous PTO policy. This allows our employees to balance their lives as they see fit. About Sherpa 6: At Sherpa 6 we love to solve problems and provide the best solutions for our customers. Our approach to a problem is to find a user-focused and design-driven solution that is simple yet functional and effective. We are a group of enthusiastic forward-thinkers who are excited to build amazing solutions with bleeding-edge technology. We hire people who are forward thinkers, passionate about what they do, love to collaborate and want to constantly learn. We enjoy what we do and we're not afraid to put the extra effort in to accomplish the mission; call us Sherpas. As a Service-Disabled Veteran Owned Small Business, we know what it means to serve. We have made it our mission to be the leaders in solutions that protect and give our Warfighters the edge they need when put into harm's way.

Responsibilities

The intern will provide hands-on support for hardware, software, and network connectivity while assisting with system updates and security patches. They will also manage hardware inventory and create user guides to support the digital workspace.