Information Technology Specialist at WARRANT TECHNOLOGIES

Bloomington, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Microsoft 365 Administration, CMMC Compliance, NIST SP 800-171, Cybersecurity, System Administration, Technical Troubleshooting, Asset Management, Network Security, Documentation, User Onboarding, Vulnerability Remediation

Industry

Description

Description We are seeking a dependable and security-focused IT Support professional to support daily IT operations and Cybersecurity Maturity Model Certification (CMMC) compliance efforts for a small government contracting company. This role will support end users, maintain secure systems, help manage documentation and evidence for compliance activities, and coordinate with internal leadership and external IT/CMMC partners as needed. The ideal candidate is hands-on, organized, customer-service oriented, and comfortable working in a regulated environment supporting Department of Defense (DoD) contract requirements. Key Responsibilities Provide day-to-day technical support for employees including hardware, software, printer, connectivity, and account issues Support Microsoft 365 administration including user accounts, MFA, permissions, and basic security settings Assist with onboarding/offboarding activities including account provisioning, equipment setup, and access management Maintain inventory of company IT assets and software licenses Support cybersecurity and compliance initiatives related to CMMC/NIST SP 800-171 requirements Assist in maintaining and organizing compliance documentation, SOPs, policies, evidence, and training records Coordinate with external Managed Service Providers (MSPs), cybersecurity vendors, and consultants Help monitor patching, antivirus, backups, vulnerability remediation, and security alerts Participate in internal audits, mock assessments, and evidence collection activities Support secure handling of Controlled Unclassified Information (CUI) and Federal Contract Information (FCI) Document technical procedures and maintain accurate records of support activities Assist with employee cybersecurity awareness and training efforts Escalate complex technical or security issues appropriately Requirements Preferred Qualifications 2+ years of IT support, help desk, system administration, or MSP experience Experience supporting Microsoft 365 environments Familiarity with CMMC, NIST SP 800-171, DFARS, or government contracting environments preferred Understanding of basic networking, firewalls, endpoint protection, backups, and access controls Experience working with ticketing systems and IT documentation Strong troubleshooting and organizational skills Ability to communicate technical information clearly to non-technical users Ability to manage multiple priorities in a small business environment U.S. Citizenship preferred due to government contract requirements Preferred Certifications CompTIA A+, Network+, or Security+ Microsoft 365 Fundamentals or Administrator certifications Any cybersecurity or compliance-related certifications are a plus

Responsibilities

Provide daily technical support for hardware, software, and Microsoft 365 administration for employees. Maintain cybersecurity compliance documentation and evidence to meet CMMC and NIST SP 800-171 requirements.