Why it’s a good move

• No KPI-driven service desk — solve problems properly rather than chasing ticket numbers
• No regular evenings or weekends
• Mostly home-based, typically only a couple of days a month in Redditch
• A genuine opportunity to move beyond basic hardware support
• Plenty of scope to develop your PowerShell and application support skills
• Small, supportive IT team where good ideas get noticed
• 25 days’ holiday + pension, cycle/car salary sacrifice and wellbeing benefits