6-8 years relevant experience in the areas of Technical Operations and Service Delivery in a Large Enterprise or a Service Provider
Network Engineer will be primarily responsible for designing the network, configuration and troubleshooting as per requirement and document the same.
The support of SDWAN solutions such as Cisco Viptela, Silverpeak and Velocloud Meraki.
Based on high level design provided by Customer and solution manager, engineer need to prepare configuration, collect network information and prepare low level design detail
The engineer will be responsible making sure that all client support cases are met, responded, and resolved in a timely manner without breaching the SLA.
Configure and maintain Layer 2/3 network devices with various vendors like cisco , Juniper etc (routers, switches, Transport devices)
Troubleshoot and resolve escalated network issues from L2/L3 support
Deploy and manage SD-WAN solutions (e.g., Cisco Viptela, Silverpeak)
Monitor network performance and ensure high availability and reliability
Perform network upgrades, patching, and configuration changes
Maintain network documentation, diagrams, and change logs
Collaborate with cross-functional teams for incident resolution and change management
Should have strong knowledge of networking technologies such as BGP, EIGRP, OSPF, MPLS,HSRP,VRRP ,LAN/WAN etc.
Required to follow up with clients, have joint troubleshooting sessions with the client to help achieve speedy resolutions.
Engage with partner for pre-staging ,cross check the configuration/pre-check logs before installation or delivering the equipment to respective country partner office.
Hands on experience on implementation , design , migration, planning
Hands-on experience on Cisco SDWAN/Viptela / velo cloud / silver peak Technology and products