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Information Technology Support at SoTalent
Berlin, Berlin, Germany -
Full Time

Start Date

Immediate

Expiry Date

29 Nov, 26

Salary

0.0

Posted On

31 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Technology & Services

Description
  • Key ResponsibilitiesHandle incoming support requests via phone, email, and ticketing systems
  • Diagnose and resolve technical issues related to hardware, software, and network environments
  • Set up, configure, and maintain IT systems and end-user devices
  • Assess and categorize incidents and service requests before escalation to backend teams
  • Contribute to ongoing improvements of IT processes and support services


  • Your ProfileCompleted training or education in IT or a related field
  • Practical experience in IT support or a strong interest in technology
  • Confident user of Microsoft Office applications
  • Strong communication skills with a customer-focused approach
  • Fluency in German; English skills are an advantage


  • What You Can ExpectFast and transparent feedback throughout the application process
  • Flexible communication options (phone, virtual, or in-person)
  • Opportunities for long-term career development beyond this role
  • Preparation and guidance for interviews with hiring managers
  • Ongoing support from a dedicated and approachable recruitment team

How To Apply:

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Responsibilities