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Information Technology Support specialist at Bulls Media

Tiranë, Central Albania, Albania -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Help Desk, Systems Knowledge, Networking Software, Hardware, Networking Protocols, G Suite, Cloud Platforms, Integromat, Zapier, Monday, Time Management, Analytical Skills, Problem-Solving, Self-Learning, English

Industry

Advertising Services

Description

Description We are looking for IT support to join our global IT team. What You will do: Responsibility for IT equipment including purchasing Install and upgrade computer components and software Applying and updating required packages and server services, PC, laptop Provide support for Google workspace (G-suite) Manage users and access rights to company applications Handle on-boarding/off-boarding process for employees Offer technical support to company staff, both on-site and for remote users and offices. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Manage virtual servers, OS: Windows, Linux Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Steps of the hiring process: Recruitment interview. Test task. Technical interview. Final interview with CTO. Requirements The experience You will need to successfully complete tasks: At least 2 year experience in an IT support / Help Desk role Knowledge of systems and networking software, hardware, and networking protocols Experience with G Suite ( Gmail, Calendar, Docs, etc.) Familiarity with Cloud platforms is a plus Experience with Integromat, Zapier, Monday is a plus Excellent time management skills with a proven ability to meet deadlines. Service oriented and positive person Strong analytical and problem-solving skills. Self learning abilities Upper-intermediate in English Dear applicant, after submitting your application, you will be contacted via email.

Responsibilities

The IT Support Specialist will be responsible for managing IT equipment, providing technical support to staff, and troubleshooting hardware and software issues. They will also handle user management and the onboarding/offboarding process for employees.