Overview:We are seeking an experienced Infrastructure & EUC Team Lead to join a leading enterprise environment. This is a hands-on leadership role supporting internal users across a complex IT estate — including mobile devices, laptops, and workplace collaboration tools.You'll be responsible for managing a small technical team, ensuring the successful delivery of infrastructure and EUC support services, while also maintaining high levels of technical quality and operational performance.

• Key Responsibilities:Lead and mentor a team of support engineers in a dynamic, user-focused environment.
• Oversee day-to-day support operations across infrastructure and end-user computing services.
• Own the management and improvement of Microsoft Intune environments — including compliance policies, device enrolment, and user support.
• Drive adoption and support of Office 365 and other modern workplace technologies.
• Manage task allocation, delivery timelines, and team outputs using Agile principles (e.g., sprint planning, task breakdowns).
• Champion best practices in user support, automation, and modern device management.
• Act as a point of escalation for complex infrastructure or EUC issues.

• Essential Skills & Experience:Proven leadership experience in a technical support or infrastructure team (can include acting or team lead roles).
• Deep hands-on expertise with Microsoft Intune and associated modern device management tools.
• Strong knowledge of End-User Computing (EUC) — including mobile devices, tablets, laptops, remote management, automation, etc.
• Solid experience with Microsoft Office 365, Citrix, and/or VMware in enterprise environments.
• Experience in Agile environments: managing workloads in sprints, leading team stand-ups, and driving delivery.
• Excellent stakeholder communication and team mentoring skills.
• Ideally some Exposure to enterprise security, compliance tools, and device encryption.
• Ideally some experience working in regulated or high-availability environments.

Ideal Candidate Profile:You may be an experienced team lead looking for your next challenge — or a senior support/infrastructure engineerready to step up into a leadership role. Either way, you’ll bring a strong balance of technical capability and leadership presence, with a passion for delivering reliable user-facing IT services.

Requirements added by the job poster

• • Authorized to work in Ireland